Lillian Bracamontes
Los Angeles,CA
Summary
Dedicated and adaptable professional with experience in customer service, healthcare administration, caregiving, and postal delivery operations. Strong background in managing schedules, supporting individuals in both professional and personal care settings, and working efficiently under pressure. Brings excellent communication, organization, and problem-solving skills.
Overview
16
16
years of professional experience
Work History
City Carrier Assistant
USPS
Lakewood, CA
05.2025 - Current
- Planned and cased mail in sequence of delivery for designated route.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Delivered mail efficiently while adhering to delivery schedules and safety protocols.
- Managed routes using handheld devices for tracking and organizing deliveries.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Collaborated with fellow carriers to cover different routes when needed, demonstrating teamwork and flexibility.
- Managed high-volume mail deliveries during peak seasons, ensuring timely and accurate distribution to customers.
Private Caregiver
Father
Los Angeles, CA
07.2024 - 05.2025
- Delivered compassionate care to patient with advanced dementia and Alzheimer's disease by implementing tailored activities enhancing quality of life and emotional well-being.
- Promoted a health-focused workplace by consistently practicing personal hygiene contributing to a more vibrant environment.
- Crafted three delicious and nutritious homemade meals each day resulting in improved energy and overall well-being through personalized meal planning.
- Provided timely medication to patient, leading to improved health outcomes and enhanced overall well-being.
Household Manager
Full Time Parent
Bell Gardens, CA
03.2019 - 07.2024
- Managed household schedules, ensuring efficient time allocation and organization of family activities.
- Coordinated maintenance and repairs, liaising with contractors and service providers for timely execution.
- Oversaw budgeting for household expenses, tracking costs to maintain financial stability and resource allocation.
- Developed systems for inventory management, optimizing supplies and reducing waste through strategic purchasing.
Patient Information Clerk
St. Francis Medical Center
Lynwood, CA
12.2009 - 12.2018
- Efficiently schedule the process for over 100 surgical procedures weekly across inpatient and outpatient settings, significantly reducing patient wait times.
- Managed telephone communications and email correspondence while executing key administrative tasks, enhancing overall office efficiency and team responsiveness.
- Streamlined patient transfers from recovery to inpatient and discharge areas, assisting over 30 patients daily and enhancing workflow efficiency for nursing staff.
- Provided compassionate emotional and informational support to over 30 patients and their families, enhancing their care experience and easing their transition.
Education
Completed Coursework Towards An Associate's Degree - Business Administration
Cerritos College
Norwalk, CA06.2024
High School Diploma -
Montebello Community Adult School
Montebello, CA12.2022
Skills
- Strong verbal and written communication
- Excellent time management and multitasking
- Adaptability in fast-paced environments
- High attention to detail and organization
- Strong interpersonal and relationship building skills
Languages
Spanish
Native or Bilingual
Timeline
City Carrier Assistant
USPS
05.2025 - Current
Private Caregiver
Father
07.2024 - 05.2025
Household Manager
Full Time Parent
03.2019 - 07.2024
Patient Information Clerk
St. Francis Medical Center
12.2009 - 12.2018
Completed Coursework Towards An Associate's Degree - Business Administration
Cerritos College
High School Diploma -
Montebello Community Adult School