Lillian Butts

Outgoing and personable hospitality professional with strong customer service and multitasking skills in fast-paced social environments. Passionate about creating fun, welcoming experiences while maintaining a polished and professional attitude. Skilled at building rapport with guests, staying organized under pressure, and bringing positive energy to every interaction.

• Built a reputation for creating a fun, welcoming atmosphere that kept guests returning and increased customer satisfaction.
• Developed strong communication and people skills through fast-paced hospitality and nightlife environments.
• Consistently maintained a polished, professional appearance while providing attentive customer service.
• Known for staying calm, friendly, and efficient during high-volume shifts and busy events.
• Successfully balanced multitasking, customer interaction, and beverage service in fast-paced social settings.
• Earned positive feedback from guests for personable service, positive energy, and attention to detail.
• Created memorable guest experiences by anticipating customer needs and maintaining an upbeat attitude.

TABC certification