Lillian Callahan
Oakhill Country Club
Fitchburg,MA
1
Certification
6
years of professional experience
Proactive individual with a strong background in lifeguard supervision and customer service. Skilled in scheduling coordination and safety protocols, contributing to a positive and secure experience for all facility users.
Work History
Certified Head Lifeguard
2 Years 3 Months- Directed lifeguard staff to comply with safety protocols and operational standards.
- Conducted regular inspections of pool areas, identifying hazards and implementing corrective measures.
- Coordinated scheduling for lifeguard shifts, optimizing coverage during peak hours.
- Managed incident reports, ensuring accurate documentation and timely follow-up with management.
- Provided exceptional customer service to swimmers, addressing questions and concerns promptly and professionally.
- Managed inventory control for supplies and equipment, ensuring availability of necessary resources for daily operations.
- Trained and mentored new lifeguards on emergency response procedures and facility policies.
Customer Service & Production Associate
4 Years 3 Months- Operated production equipment to assemble and package fresh fruit arrangements efficiently.
- Ensured quality control by inspecting products for freshness and presentation standards.
- Collaborated with team members to maintain workflow and meet production deadlines consistently.
- Managed inventory levels, ensuring adequate supply of materials for uninterrupted production flow.
- Maintained cleanliness and organization of work area to comply with health and safety regulations.
- Took on additional shifts during peak work periods to keep projects on schedule.
Education
High School Diploma
- Honor Roll
- Dean's List
- Scholarship Recipient
- 3.5 GPA
Skills
Emergency response
First aid administration
CPR
Facility safety
Scheduling coordination
Staff supervision
Customer service
Adaptive communication
Conflict resolution
Certification
- Certified Lifeguard, Oakhill Country Club - 2024-2027
Timeline
Certified Head Lifeguard
Oakhill Country Club
06.2024 - CurrentRead More
Customer Service & Production Associate
Edible Arrangements
02.2021 - 05.2025Read More
Montachusett Regional Vocation Technical School
High School Diploma
Read More