Lillian Davis
Martinsville,Indiana
Summary
Proficient and empathetic nursing team member offering outstanding patient-care experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety, and wellness while serving patients of all backgrounds.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Patient Care Assistant
IU Health Bloomington Hospital
10.2020 - Current
- Thrives in a team-oriented environment, but can also work well independently.
- Safely monitored up to 30 patients per shift and recorded patient vitals, blood sugars, and activities of daily living.
- Attended to patient and family's immediate needs and concerns by acknowledging and providing required attention.
- Helped enhance unit operations by continuously delivering accurate, efficient care and maintaining performance objectives.
Pet Sitter
Self Employed Services
08.2019 - Current
- Cared for animals according to schedule and feeding instructions.
- Administered medication in a timely manner.
- Provided indoor and outdoor recreation.
- Communicated professionally with pet owners via phone, email, and text.
- Provided daily physical exercise, mental stimulation, and socialization to keep pets healthy and ward off unwanted behavior.
Shift Supervisor
Starbucks
03.2019 - 11.2023
- Provide friendly customer service while maintaining a calm demeanor during periods of high volume.
- Demonstrated strong communication skills to convey products, information, policies, and procedures effectively.
- Utilized data analysis to identify labor percentages and optimize processes, leading to improvements in customer satisfaction and operational efficiency.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Built a performance-oriented culture with satisfied, hardworking employees by clearly highlighting employee success and developing leaders from within.
Office Manager
Redemption Health and Wellness
07.2018 - 01.2021
- Created, maintained, and updated filing systems for paper and electronic documents.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Education
Integrative Health -
Indiana University
Bloomington, INNursing -
Ivy Tech Community College of Indiana
Indianapolis, INSkills
- ADL Support
- Organizational Standards
- Healthcare Operations
- Conflict Mediation
- Medical Terminology
- Infection Control
- Multitasking Ability
- Verbal and Written Communication
- Nursing Assistance
Certification
- CNA- Certified Nursing Assistant
- QPR- Certified Suicide Prevention gatekeeper
- Stop the Bleed Certification
Clubs And Organizations
- Nursing Club, 2023
- Navigators, 2019-2020
Timeline
Patient Care Assistant
IU Health Bloomington Hospital
10.2020 - Current
Pet Sitter
Self Employed Services
08.2019 - Current
Shift Supervisor
Starbucks
03.2019 - 11.2023
Office Manager
Redemption Health and Wellness
07.2018 - 01.2021
Integrative Health -
Indiana University
Nursing -
Ivy Tech Community College of Indiana
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