Summary
Overview
Work History
Education
Skills
Timeline
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Lillian Fetterly

Sterling Heights,MI

Summary

Dynamic and reliable Bartender with a track record of enhancing customer satisfaction at Maple Lane Golf Club. Excelled in high-volume environments, demonstrating exceptional multitasking and communication skills. Proven ability to manage cash accurately and foster a positive team atmosphere. Increased loyal clientele through outstanding service and mastery in liquor knowledge.

Overview

Work History

Bartender

Maple Lane Golf Club
2024.05 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Maintained impeccably clean, attractive and well-stocked bar area.
  • Verified drinking age requirements of customers by carefully reviewing photo identification.
  • Handled cash and card transactions accurately, reducing discrepancies and balancing till at end of each shift.

Education

High School Diploma -

Paul K. Cousino High School
Warren, MI
06.2024

Skills

  • Strong multitasking
  • Customer Service
  • Liquor, beer, and wine knowledge
  • Highly reliable
  • Clear and effective communication
  • Team player attitude
  • Patience and Tolerance
  • Outgoing Personality
  • Drawer balancing
  • TIPS Certified
  • Age Identification checks
  • Bussing and Serving
  • Good Conversationalist
  • Fast Learner
  • Inventory
  • Suggestive Selling
  • Payment Processing

Timeline

Bartender

Maple Lane Golf Club
2024.05 - Current

High School Diploma -

Paul K. Cousino High School
Lillian Fetterly