Summary
Overview
Work History
Education
Skills
Timeline
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Lillian Gabreleski

New Braunfels

Summary

Dynamic retail professional with extensive experience at GameStop, excelling in team supervision and customer service. Proven track record in inventory management and visual merchandising, enhancing customer engagement and satisfaction. Skilled in training and conflict resolution, fostering a knowledgeable workforce while streamlining operations for optimal performance.

Overview

3
3
years of professional experience

Work History

Asssistant Store Manager

GameStop
Seguin
04.2024 - 12.2025
  • Assisted in managing daily store operations and team performance.
  • Trained new employees on customer service and sales techniques.
  • Coordinated inventory management to ensure product availability.
  • Collaborated with management on staff scheduling and task delegation.

Store Manager

GameStop
Seguin
12.2024 - 06.2025
  • Managed daily store operations, ensuring efficiency in opening, closing, and cash handling procedures.
  • Implemented visual merchandising standards to improve product displays and customer engagement.
  • Provided excellent customer service by promptly resolving inquiries and enhancing customer satisfaction.
  • Recruited and trained new employees on store policies, fostering a knowledgeable workforce.
  • Oversaw inventory management and stock organization to maintain optimal product availability.
  • Streamlined daily operations to enhance overall store functionality and performance.
  • Supervised team members to ensure adherence to policies and maintain high service standards.

Carhop Server

Sonic
New Braunfels
01.2024 - 04.2024
  • Delivered food and beverages promptly to enhance customer satisfaction.
  • Upsold menu items to maximize revenue and improve dining experience.
  • Maintained clean and organized work areas throughout shifts.

Sales Associate

GameStop
New Braunfels
08.2023 - 04.2024
  • Facilitated product selection and gaming recommendations for customers.
  • Maintained organized merchandise displays to improve shopping experience.
  • Accurately processed transactions using point-of-sale systems.

Sandwich Maker

Thundercloud
New Braunfels
08.2022 - 03.2023
  • Prepared fresh sandwiches with high-quality ingredients and standardized recipes.
  • Maintained organized workstations to ensure compliance with food safety regulations.
  • Provided friendly, efficient service while assisting customers with sandwich selections.

Education

High School Diploma -

Canyon High School
New Braunfels
05-2022

Skills

  • Customer service and support
  • Visual merchandising
  • Inventory management
  • Team supervision and training
  • Sales strategy execution
  • Problem solving
  • Employee recruitment
  • Conflict resolution
  • Cash handling and transactions
  • Order processing and fulfillment
  • Communication skills
  • Time management
  • Shift scheduling and coordination
  • Attention to detail
  • Team management
  • Customer experience enhancement
  • POS systems operation

Timeline

Store Manager

GameStop
12.2024 - 06.2025

Asssistant Store Manager

GameStop
04.2024 - 12.2025

Carhop Server

Sonic
01.2024 - 04.2024

Sales Associate

GameStop
08.2023 - 04.2024

Sandwich Maker

Thundercloud
08.2022 - 03.2023

High School Diploma -

Canyon High School