Lillian Hatton
Clarkesville,GA
Summary
High energy Assistant Sales Manager promoting more than 2 years of experience in fast-paced settings. Effective leader with mentoring and coaching talents. Offering in-depth understanding of sales cycle processes, closing strategies and negotiations. Exceptionally talented at cultivating excellent relationships with new prospects and existing customers.
Overview
5
5
years of professional experience
Work History
Store Manager
Embraced by Abi
03.2024 - 09.2024
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Helped create custom fit jewelry while building rapport with customers to assure it was more than just a shopping trip.
Quality Control Technician
Fieldale Farms Processing Plant
01.2023 - 05.2024
- Assured safety rules and regulations were being followed throughout the plant.
- Evaluated samples against standards by completing measurements, visual inspections, and weights.
- Tested and evaluated product precision against specifications to reduce discrepancies within cook times.
- Collaborated with production staff to improve processes, reduce defects and optimize quality, as well as maintaining a clean environment.
Sales Associate
Wood's Furniture
01.2020 - 08.2022
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming attitude, and assisting them with descions.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge; such as but not limited to, new fabrics, stain colors, and new styles
- Organized the floor with sofas, rugs, lamps, chairs, and artwork to maintain store visual appeal, engage customers, and promote specific merchandise.
- Met and exceeded an annual goal of $1 million in sales, ending at 1.2 million
Education
Bachelor of Science - Business Administration And Management
Western Governors University
12-2028
Skills
- Teamwork and Collaboration
- Problem-solving skills
- Multi-tasking strength
- Listening Skills
- Exceptional customer service
- Goal-Oriented
- Excellent people skills
- Reliable and punctual
- Sales Strategies
- Interior design knowledge
- Design support
- Room design support
Timeline
Store Manager
Embraced by Abi
03.2024 - 09.2024
Quality Control Technician
Fieldale Farms Processing Plant
01.2023 - 05.2024
Sales Associate
Wood's Furniture
01.2020 - 08.2022
Bachelor of Science - Business Administration And Management
Western Governors University
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