Event Coordinator with emerging expertise in the events sector demonstrates a drive to work diverse events, focused on providing excellent customer service and top-tier experiences. Developed skills in managing complex projects and fostering client relationships in fast-paced, event-driven environment. Seeking to transition into new field where expertise in logistics, client relations, and team collaboration are valuable. Aiming to leverage these transferrable skills to contribute effectively in new professional setting.
Hi, I’m
Lillian Konkle
East Lansing,MI
Summary
Overview
3
Years of working experience
3
Certifications
Work History
Legends Global
Event Coordinator
05.2025 - Current
Job overview
- Created Banquet Event Orders using Salesforce and Delphi Diagramming Software.
- Acted as Manager on Duty for assigned events and as needed for coverage purposes.
- Coordinated event logistics for large multi-day events, most notably NUWAY Combat Christmas Sparty, Michigan School Vocal Association, Easter Seals Direct Care Work Conference, & Gear-UP University of Michigan.
- Led event planning meetings in-person and virtually with the client to assess their specific event needs regarding food & beverage, audio visual/internet services, set-up specifications, and parking.
- Contributed to the Lansing Center's most profitable month to date in September, 2025.
Potter Park Zoo
Special Projects Intern
06.2024 - 12.2024
Job overview
- Made 3 Canva-based scavenger hunts and a tombstone scavenger hunt to provide free activities for all ages.
- Led volunteer team during a high-traffic event known as Boo at the Zoo, offering assistance in selling wristbands/cider and donuts while ensuring smooth guest experiences.
- Contacted potential clients using Zola answering approximately 10-20 inquiries about availability and what Potter Park Zoo offers.
- Executed catering a 20-person birthday party for a staff member.
- Managed a comprehensive roughly 80-person contact list of new and old community partners streamlining future endeavors in outreach as well as creating five plus Google Forms for Community Partners, vendors, and clients.
- Gained two certifications during internship: Kulture City and Serv Safe.
- Executed large-scale zoo events within a small team with a cumulative attendance of 31,815 visitors across 4 major events, while coordinating volunteers and vendor communications.
Wharton Center for Performing Arts
Wharton Center Usher
01.2024 - 05.2024
Job overview
- Enhanced visitor satisfaction by providing personalized assistance and distributing programs to fifty patrons plus per performance while maintaining venue protocols.
- Created a welcoming atmosphere through proactive patron engagement, ticket verification, and precise directional guidance in a fast-paced environment letting in hundreds of patrons into venue.
- Monitored a given section while coordinating with team members to ensure smooth entering/exiting of theatre once or twice a performance as well as enforcing venue policies.
Kalahari Resorts and Conventions
Housekeeping Intern
05.2023 - 08.2023
Job overview
- Became room attendant to floor supervisor then transitioned to common area attendant to supervisor.
- Ran 3 floors with minimal supervision, inspecting rooms to ensure Kalahari’s standards were being met.
- Monitored common area zones throughout shift to ensure Kalahari's 900 hundred-room hotel was maintained properly.
Education
Michigan State University, Broad College of BusinessEast Lansing, MI
Bachelor of Arts from Hospitality Business
05.2025
University Overview
Skills
- Problem-solving
- Conflict resolution
- Adaptability
- Multitasking and organization
- Managing events start to finish
- Calm under pressure
- Decision-making
- Reviewing contracts
Certification
- Certified Tourism Ambassador (CTA) Training - Received October 2025
- Kulture City Sensory Inclusive Training Certification, Potter Park Zoo - Received July 2024
- Serv Safe Food Handler Certification, Potter Park Zoo, Received July 2024
Languages
Spanish
Elementary
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Event Coordinator
Legends Global
05.2025 - Current
Special Projects Intern
Potter Park Zoo
06.2024 - 12.2024
Wharton Center Usher
Wharton Center for Performing Arts
01.2024 - 05.2024
Housekeeping Intern
Kalahari Resorts and Conventions
05.2023 - 08.2023
Michigan State University, Broad College of Business
Bachelor of Arts from Hospitality Business
LEADERSHIP EXPERIENCE
LEADERSHIP EXPERIENCE
- House of Apollo- East Lansing, MI
- Taskmaster
- Sep. 2023 - Jan. 2024
- Entailed assigning chores, creating our dish duty and cooking calendars, and updating Excel spreadsheets that track bounties and completion of chores to ensure our house was sufficiently clean.
- Successfully navigated living with 17 other people both men and women, developed key soft skills that transfer to the working world.
- Aided taskmaster in developing new chore systems, helping Apollo achieve most improved house in terms of cleanliness for Golden Broom competition.