Lillian Lockhart
East Lansing,MI
Summary
Recent graduate eager to utilize time management and organizational skills across diverse settings. Detail-oriented and able to learn new concepts quickly. Seeking opportunities to enhance abilities while contributing to company growth.
Overview
3
3
years of professional experience
Work History
Clerical Aide
Michigan State University
East Lansing, MI
05.2024 - Current
- Performed administrative support tasks to assist the Director and Assistant Director of Fraternity and Sorority Life
- Took responsibility for overseeing social media presence and implementing marketing strategies.
- Collaborated with colleagues to ensure efficient completion of tasks.
Service Coordinator
Meijer
Okemos, MI
09.2021 - Current
- Developed customer service strategies to increase customer satisfaction levels.
- Supervised and trained service staff on customer service policies and procedures.
- Resolved escalated customer issues in a professional manner.
Family Education Intern
YMCA of Greater Kalamazoo
Kalamazoo, MI
05.2023 - 08.2023
- Acquired knowledge and skills through hands-on experience under the guidance of a behavior specialist
- Provided behavioral education to children.
- Communicated with parents to provide valuable insights and assistance in supporting their child's learning journey at the clinic as well as at home.
Registered Behavior Technician (RBT)
Gateway Pediatric Therapy
Lansing, MI
05.2022 - 08.2022
- Provided direct Applied Behavior Analysis (ABA) therapy to children with Autism.
- Gained CPR certification.
- Observed changes in an individual's condition or behavior that may indicate a need for additional supports or resources.
Education
Bachelor of Arts in Psychology -
Michigan State University
04.2024
Service Learning Abroad -
Sacred Heart Primary
San Ignacio, Belize03.2024
Skills
- Organizational Skills
- Problem Management
- Communication Skills
- Microsoft Office
- Customer Service
Affiliations
- External Vice President of National Pan-Hellenic Council at Michigan State University.
- Member of Alpha Kappa Alpha Sorority, Inc.
Timeline
Clerical Aide
Michigan State University
05.2024 - Current
Family Education Intern
YMCA of Greater Kalamazoo
05.2023 - 08.2023
Registered Behavior Technician (RBT)
Gateway Pediatric Therapy
05.2022 - 08.2022
Service Coordinator
Meijer
09.2021 - Current
Bachelor of Arts in Psychology -
Michigan State University
Service Learning Abroad -
Sacred Heart Primary