Lillian Lucash
Virginia Beach,VA
Summary
Proven leader with a track record of enhancing customer satisfaction and streamlining operations at Parlays 2. Excels in multitasking and clear communication, significantly improving team efficiency and client relations. Demonstrates expertise in customer service and inventory management, fostering a loyal clientele base and optimizing workplace productivity. Capable [Job Title] passionate about serving customers well while exceeding customer expectations and maintaining poise and sense of humor in demanding environments. Strong history of exceptional service in [Type] establishments.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Bartender/Cook Manager
Parlays 2
08.2020 - 01.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
Mechanical Supervisor
Kevco Repairs Inc.
09.2001 - 08.2020
- Ensured quality control with meticulous inspection of completed work, addressing any discrepancies promptly.
- Delegated team assignments, reviewed work and set schedules to maintain optimal coverage of all mechanical needs.
- Contributed to process improvement initiatives by offering valuable insights based on extensive field experience.
- Developed strong relationships with clients, vendors, and subcontractors to facilitate smooth project execution.
- Maintained detailed records of all project activities for accurate reporting purposes and informed decisionmaking.
Education
No Degree - Culinary Arts
Johnson & Wales University
Providence, RI06.1984
Skills
- Strong multitasking
- Customer Service
- Liquor, beer, and wine knowledge
- Highly reliable
- Outgoing Personality
- Clear and effective communication
Certification
- Licensed [Job Title] - [Timeframe]
Timeline
Bartender/Cook Manager
Parlays 2
08.2020 - 01.2024
Mechanical Supervisor
Kevco Repairs Inc.
09.2001 - 08.2020
No Degree - Culinary Arts
Johnson & Wales University