Lillian McMahan
Meridian,MS
Summary
Dynamic server with extensive experience at Weidmann’s, recognized for delivering exceptional customer service and efficiently managing high-volume orders. Skilled in cash handling and food safety, I consistently enhanced guest satisfaction by implementing feedback and training new staff, ensuring a memorable dining experience.
Highly skilled professional experienced in supporting restaurant operations. Maintained communication while working closely with servers, hosts and managers. Expert at providing exceptional customer service by quickly and energetically completing special requests.
Overview
2
2
years of professional experience
Work History
Server
Weidmann’s
Meridian, MS
08.2024 - Current
- Provided exceptional service to high volume of daily customers.
- Addressed complaints to kitchen staff and served replacement items.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Cleaned tables and chairs to prepare dining area for next customers.
- Handled money transactions accurately while following company procedures for handling cash payments.
Server
Georgia Blue
Flowood, Mississippi
12.2024 - 07.2025
- Ensured guest satisfaction
- Collaborating with co workers and kitchen staff to provide good food delivery time
- Accommodations for certain food items due to allergies
- Keeping guests satisfied by offering refills and condiments
Server
Mugshots Grill & Bar
Meridian , MS
09.2023 - 11.2024
- Provided exceptional service to high volume of daily customers.
- Addressed complaints to kitchen staff and served replacement items.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Implemented feedback from customers to improve service quality and menu offerings.
- Cleaned tables and chairs to prepare dining area for next customers.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Explained menu items, describing ingredients and cooking methods upon request.
- Trained new employees to perform duties.
- Followed health safety guidelines when preparing and serving food products.
- Greeted guests and provided menus.
- Stayed informed about daily specials, new menu items, promotions.
- Operated POS terminals to input orders, split bills and calculate totals.
Education
GED -
Northeast Lauderdale Highschool
Meridian , MS01-2024
Skills
- Customer service
- Order management
- Cash handling
- Food safety
Timeline
Server
Georgia Blue
12.2024 - 07.2025
Server
Weidmann’s
08.2024 - Current
Server
Mugshots Grill & Bar
09.2023 - 11.2024
GED -
Northeast Lauderdale Highschool