Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Lillian Miller

Tiffin,OH

Summary

Proven Behavioral Health Technician with a track record of delivering compassionate care and mental health support at Sojourn at Seneca. Skilled in conflict de-escalation and documentation, adept at promoting patient safety and team collaboration. Demonstrates resilience in crisis intervention, enhancing patient progress and facility operations.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Behavioral Health Technician

Sojourn at Seneca
04.2023 - Current
  • Conducted client rounds to check on residents.
  • Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.
  • Provided crisis intervention services, successfully de-escalating situations and ensuring patient safety.
  • Built and maintained positive staff relationships to promote teamwork and better serve clients.

STNA

The Willows Assisted Living and Memory Care
12.2022 - 03.2023
  • Assisted with patient transfer and ambulation.
  • Assisted patients in daily activities, promoting their independence and dignity.
  • Kept accurate records of patients' care, condition, and progress.
  • Promoted a safe environment for both patients and staff members by adhering to facility policies and procedures at all times.

Cashier

Lees Chicken
06.2017 - 03.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

High School Diploma -

Columbian High School
Tiffin, OH
05.2021

Skills

  • Conflict de-escalation
  • Documentation skills
  • De-escalation Strategies
  • Mental Health Support

Certification

  • State Tested Nurses Aide certificate
  • CPR certified

Timeline

Behavioral Health Technician

Sojourn at Seneca
04.2023 - Current

STNA

The Willows Assisted Living and Memory Care
12.2022 - 03.2023

Cashier

Lees Chicken
06.2017 - 03.2022

High School Diploma -

Columbian High School
Lillian Miller