Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lillian O'Dowd

Jackson,MI

Summary

Enthusiastic Student with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to bring above average user skills in information technology and social media.

Overview

2
2
years of professional experience

Work History

Wellness Service Leader

University Club of Michigan State University
East Lansing, MI
10.2022 - Current
  • Performed customer service duties such as greeting members, answering questions, and resolving complaints.
  • Assisted with scheduling appointments for clients and visitors.
  • Performed data entry into computer systems to maintain accurate records of customer information.

Server

Old Bag Of Nails
East Lansing, MI
10.2022 - Current
  • Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
  • Demonstrated up-selling techniques when appropriate to increase restaurant sales.
  • Provided exceptional service to high volume of daily customers.

Retail Sales Associate

Express Factory Outlet
Kalamazoo, MI
10.2021 - 05.2022
  • Assisted customers with finding the right product for their needs.
  • Demonstrated knowledge of store products and services.
  • Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
  • Tracked inventory levels throughout the day and restocked items as needed.
  • Organized displays to attract customers and promote sales.

Education

Advertising Management

Michigan State University
East Lansing, MI
05-2025

High School Diploma -

Lumen Christi Catholic High School
Jackson, MI
05-2021

Skills

  • Team Management
  • Technical Support
  • Customer Service Excellence
  • Data Management
  • Sales Expertise
  • Attention to Detail
  • Teamwork and Collaboration
  • Member Assistance

Timeline

Wellness Service Leader

University Club of Michigan State University
10.2022 - Current

Server

Old Bag Of Nails
10.2022 - Current

Retail Sales Associate

Express Factory Outlet
10.2021 - 05.2022

Advertising Management

Michigan State University

High School Diploma -

Lumen Christi Catholic High School
Lillian O'Dowd