Lillian Panegasser
Lombard,IL
Summary
Professional with background in customer service and administrative support, prepared to excel in front-facing role. Proven track record of efficiently managing visitor interactions and streamlining office operations. Known for strong teamwork and adaptability, ensuring seamless coordination and high-quality results.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Desk Receptionist
Marquette University
08.2025 - Current
- Monitored building access and enforced university policies to ensure a safe residential environment.
- Managed front desk operations including key inventory, logs, packages, and equipment checkout.
- Provided customer service by assisting residents and visitors and directing concerns to appropriate campus staff.
Stylist
Free People
11.2023 - Current
- Assisted customers in finding or selecting items and providing recommendations.
- Operated register sales, including processing transactions, returns, and exchanges with care.
- Stocked, replenished, and organized inventory with accuracy and efficiency while maintaining an attractive store display.
Head Lifeguard
Paradise Bay Waterpark
05.2023 - Current
- Ensured smooth pool operations by managing water testing and employee schedules.
- Mentored staff effectively during shifts and training sessions, enhancing team performance.
- Communicated pool rules and addressed patron inquiries to ensure a safe environment.
- Oversaw daily facility operations during summer months, maintaining high service standards.
Library Aide
Marquette University Law Library
11.2024 - 05.2025
- Maintained optimal condition of law library resources through diligent organization.
- Ensured timely availability of materials by efficiently returning used items.
- Improved library resource accessibility through systematic organization and maintenance efforts.
Brand Representative
Abercrombie & Fitch
11.2022 - 05.2023
- Provided customer service by anticipating and responding to customer needs.
- Worked front desk area, including processing customer payments and orders.
- Maintained accurate and attractive merchandise displays.
Lifeguard
Paradise Bay Water Park
05.2021 - 09.2022
- Ensured swimmer safety by monitoring waterslides and enforcing pool rules.
- Served over 1,000 patrons daily, providing exceptional customer service experience.
- Administered first aid and examined injuries using medical supplies and equipment.
- Maintained cleanliness in locker rooms, eating areas, and pool decks consistently.
Education
Bachelor of Science - Mathematics
Marquette University
Milwaukee, WI05.2028
High School Diploma - undefined
Willowbrook High School
Villa Park, IL05.2024
Skills
- Strong organization
- Customer service expertise
- Organization skills
- Front desk operations
- Customer/Client relations
- Team leadership
Certification
- CPR, AED, and First Aid Certified (Ellis Education Services)
- Proficient in Microsoft Word, Powerpoint
Timeline
Desk Receptionist
Marquette University
08.2025 - Current
Library Aide
Marquette University Law Library
11.2024 - 05.2025
Stylist
Free People
11.2023 - Current
Head Lifeguard
Paradise Bay Waterpark
05.2023 - Current
Brand Representative
Abercrombie & Fitch
11.2022 - 05.2023
Lifeguard
Paradise Bay Water Park
05.2021 - 09.2022
High School Diploma - undefined
Willowbrook High School
Bachelor of Science - Mathematics
Marquette University