Lillian Parrott
Blain's Farm & Fleet
Missoula,MT
Summary
Dedicated service advisor with a strong work ethic and problem resolution skills. Proven ability to enhance customer satisfaction and streamline operations.
Resourceful professional with a background in customer service and technical support. Recognized for strong multitasking abilities and calmness under pressure, ready to contribute to operational excellence and customer service.
Work History
Service Advisor
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Assisted customers in product selection, enhancing their shopping experience and ensuring satisfaction.
- Maintained accurate knowledge of merchandise and promotions to facilitate effective sales support.
- Collaborated with team members to streamline operations and improve overall service efficiency.
Service Technician
- Diagnosed and repaired hydraulic systems for optimal performance.
- Conducted routine maintenance on equipment to ensure reliability and safety.
- Assisted in troubleshooting electrical issues using diagnostic tools.
- Collaborated with team members to streamline service processes and reduce downtime.
Diesel Technician Intern
- Diagnosed and repaired diesel engines to ensure optimal performance and reliability.
- Performed routine maintenance on agricultural machinery, enhancing equipment longevity.
- Collaborated with team members to streamline repair processes, improving workflow efficiency.
Waitress
- Provided exceptional customer service in fast-paced dining environment.
- Assisted in training new staff on menu items and service standards.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Processed cash and credit transactions accurately using POS system.
Education
High School Diploma
Skills
Customer service
Computer skills
Multitasking and organization
Vehicle assessment
Strong work ethic
Handling customer complaints
Price quoting
Complaint resolution
Quality inspection
Problem resolution
Work prioritization
Professional telephone demeanor
Calm under pressure
Timeline
Service Advisor
Blain's Farm & Fleet
2025 - 2026Read More
Service Technician
Hwh
2025 - 2025Read More
Diesel Technician Intern
John Deere
2022 - 2025Read More
Waitress
Head Quarters
2021 - 2022Read More
Louisa Muscatine
High School Diploma
Read More