Summary
Overview
Work History
Education
Skills
Availability
References
Timeline
Generic

Lillian Peterson

Boise,ID

Summary

Dynamic leader and communicator with a proven track record at City Club Of Boise, adept at fostering relationships and creating opportunities. Excelled in roles requiring attention to detail and strong customer engagement, evidenced by training initiatives and event management. Passionate about growth and skilled in retail operations, consistently delivering exceptional results. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings.

Overview

3
3
years of professional experience

Work History

Barista

Java in Hyde Park
Boise, ID
09.2023 - Current
  • Assisted customers with menu selection, offering recommendations based on personal preferences and dietary restrictions.
  • Maintained a clean and organized work environment, including cleaning coffee machines, countertops, and seating areas.
  • Maintained high levels of customer satisfaction by efficiently handling drink orders and inquiries.
  • Created signs and displays to advertise store products or events.
  • Trained new baristas on coffee-making techniques, customer service standards, and operational procedures.
  • Memorized official and off-menu coffee and tea preparations.
  • Coordinated with suppliers to ensure timely delivery of fresh coffee beans and other supplies.

Media and Student Coordinator

City Club Of Boise
Boise, ID
02.2022 - Current
  • Developed relationships with local businesses to create internship opportunities for students.
  • Oversaw safe, welcoming and highly multicultural environment open to students.
  • Led team meetings among student leaders focused on discussing upcoming initiatives or projects, including the Marilyn Shuler Human Rights Forum.
  • Planned, administered and controlled budgets.
  • Organized and facilitated student workshops, events, and conferences.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.

Sales Associate

H&M
Boise, ID
08.2022 - 08.2023
  • Computed purchases and received and processed cash or credit payment.
  • Answered customer inquiries regarding product features, pricing, and availability.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Greeted customers and provided exceptional customer service.
  • Answered incoming telephone calls to provide store, products and services information.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.

Education

High School Diploma -

Borah Senior High School
Boise, ID
05-2022

Skills

  • Attention to detail
  • Strong communication with co-workers and customers
  • Ability to adapt quickly
  • Leadership experience
  • Passionate and positive mindset
  • Willingness to learn and grow
  • Retail experience

Availability

  • Monday through Friday - OPEN
  • Saturday and Sunday - NOT AVAILABLE

References

References available upon request.

Timeline

Barista

Java in Hyde Park
09.2023 - Current

Sales Associate

H&M
08.2022 - 08.2023

Media and Student Coordinator

City Club Of Boise
02.2022 - Current

High School Diploma -

Borah Senior High School

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Lillian Peterson