Lillian Plebanski
Munster,IN
Summary
Clinical Assistant with a background providing hands-on assistance to dentists and hygienists while ensuring smooth operations within the dental office. Passionate worker looking for more growth and experience, offering proper communication, time management and collaboration skills.
Overview
6
6
years of professional experience
Work History
Clinical Assistant
Family Dental Care
2020.12 - Current
- Assisting general dentist chairside.
- Assisted in surgical procedures under direct supervision of healthcare providers, ensuring patient safety and comfort.
- Experience with working with specialists; endodontic and periodontic.
- Taking updated x-rays, CBCT scans, and panoramic x rays.
- Provided compassionate support to patients undergoing challenging treatments or experiencing emotional distress related to their condition.
- Followed comprehensive clinical protocols to safeguard patient safety.
- Comforted anxious patients before procedures and listened to concerns, offering support, and compassion.
- Collaborated with clinical staff to implement quality improvement initiatives that enhanced overall clinic performance metrics.
- Contributed to a positive clinic environment by maintaining cleanliness and organization in examination rooms.
- Prepared examination rooms and sterilization of equipment following hospital guidelines.
- Maintained up-to-date patient records with medical histories and test results.
- Ensured accurate documentation of vital signs, symptoms, and medical histories for every patient that is processed.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Going over treatment plans to patients, answering queries about procedures, and explaining post-operative instructions.
Front Desk Assistant
Family Dental Care
2018.06 - 2020.12
- Answered customer telephone calls promptly and appropriately handled needs.
- Greeted visitors and patients upon arrival, offered assistance, and answered questions, with positive energy.
- Maintained a professional and welcoming front desk area, setting a positive first impression for patients.
- Sent patient letters, filed charts, and pulled charts for next day patients.
- Participated in continuous learning opportunities such as workshops or conferences, staying informed on industry trends and best practices.
Education
High School Diploma -
Munster High School
Munster, IN05.2021
Skills
- Appointment Scheduling
- Patients' vital signs
- Patient Care Coordination
- Medical Terminology
- Clinical Support
- Active listening
- Adaptability in Healthcare Settings
- Inventory Management
- Procedure preparations
- Organization
- Sterilization techniques
- Knowledgeable in Microsoft Word, IDentalSoft, XDR, DentiMax Imaging, Schick 33, Patterson Dental.
- Verbal and written communication
- Patient confidentiality
- Healthcare Team Collaboration
- HIPAA Compliance
- Customer Service
- Delegating tasks
- Compassionate
- Maintaining confidentiality
- Medical terminology knowledge
- Emergency procedures understanding
- Procedure Assistance
- Equipment Sterilization
- Clinical Documentation
- Laboratory maintenance
- Prioritization
Timeline
Clinical Assistant
Family Dental Care
2020.12 - Current
Front Desk Assistant
Family Dental Care
2018.06 - 2020.12
High School Diploma -
Munster High School
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