Lillian Richmond
Atlanta,GA
Summary
Organized Student Nurse with passion for patients. Ready to apply education in the workplace. Offers extensive hands-on experience in multiple units. Currently completing nursing studies and ready to expand practical knowledge. Posesses excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
3
3
years of professional experience
Work History
Cashier
Firehouse Subs
Snellville, GA
01.2019 - 02.2020
- Gain cashier experience and skills on how to make sandwiches that the customers asked for
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts and provided change.
- Answered customer questions and provided store information.
- Greeted customers promptly and responded to questions.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
Cashier/Host
Zoë's Kitchen
Snellville, GA
06.2020 - 05.2021
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Stocked shelves with merchandise when needed.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Maintained the dining room by making sure it was clean and ready to serve our customers
- Conversed with our customers and building bonds with regulars
- Greeted customers and answered any questions they had about the store's products and services.
Server
Texas Roadhouse
Snellville, GA
05.2022 - 07.2022
- Being a server at Texas Roadhouse allowed me to build my interpersonal skills
- I had to multitask with my tables and help out in the back with filling the ice machine, restocking items, etc.
- Provided excellent customer service to ensure satisfaction.
- Took orders from customers accurately and in a timely manner.
- Monitored dining room for cleanliness and proper set-up at all times.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
Education
Bachelor of Science - Nursing
Georgia State University
Atlanta, GA05-2025
Skills
- Customer Service Excellence
- Punctual and Reliable
- Health Promotion
- Guest Engagement
- Compassionate Care
- Patient Assessment
- Quality Control
- Performance Improvement
- Strong Work Ethic
- Care Plan Implementation
- Team Collaboration
- Emotional Support
- Taking and Recording Vital Signs
- Patient Education
Clinical Experience
- Med Surg I - Pruitt Health
- Psychology- Anchor Hospital
- Med Surg II (currently) - Grady ECC
Adjectives used to describe me
able, dedicated, compassionate, assertive, authentic, critical thinker, emotionally intelligent, empathetic, problem solver
Strengths and Weaknesses
- Strengths
Hardworking
Innovative
Tenacious
Collaborative
Motivational
- Weaknesses
I can be too self-critical
Perfectionist
I have self-doubt at times
References
References available upon request.
Timeline
Server
Texas Roadhouse
05.2022 - 07.2022
Cashier/Host
Zoë's Kitchen
06.2020 - 05.2021
Cashier
Firehouse Subs
01.2019 - 02.2020
Bachelor of Science - Nursing
Georgia State University