Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

HUMYRA KHANOM

LILBURN,GA

Summary

Proven track record in enhancing customer satisfaction and loyalty, demonstrated during tenure at Walmart through exceptional customer service and cash handling accuracy. Skilled in building relationships and efficiently managing time, ensuring operational excellence. Increased repeat business through dedication and a strong work ethic, embodying reliability and empathy in every interaction. Committed and hardworking with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service. Punctual and honest with solid background in environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service . Punctual and honest with solid background in environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service .

Overview

4
4
years of professional experience

Work History

Cashier

Walmart
06.2015 - 12.2017
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.

Cashier

Burger King
06.2015 - 12.2017
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Cashier(Internship)

National Credit and Commerce Bank
Murpur, Dhaka, Bangladesh
01.2014 - 03.2014
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Learned and adapted quickly to new technology and software applications.

Education

MBA - Finance

Bangladesh University of Business & Technology
Dhaka ,Bangladesh
04.2015

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Cash Handling
  • Time management skills
  • Customer service excellence
  • Money Handling
  • Reliability and punctuality
  • Cash Drawer Management
  • Cash Management
  • Checks Validation
  • Payment Collection
  • Cashier Oversight
  • Account Invoicing
  • Customer Service Excellence
  • POS Systems Operations
  • Cash Register Systems

Languages

Bengali
Full Professional
English
Full Professional

Timeline

Cashier

Walmart
06.2015 - 12.2017

Cashier

Burger King
06.2015 - 12.2017

Cashier(Internship)

National Credit and Commerce Bank
01.2014 - 03.2014

MBA - Finance

Bangladesh University of Business & Technology
HUMYRA KHANOM