Lillian Rosado-Perdido
Easton,PA
Summary
With several years of experience in delivering exceptional customer service, I am now seeking a career-driven company that provides ample opportunities for professional growth. My track record includes consistently providing top-notch service and ensuring customer satisfaction. I excel at building strong relationships and effectively resolving issues. I am eager to contribute my expertise and dedication to a dynamic organization, delivering outstanding results and making a significant impact on the team's success.
Overview
21
21
years of professional experience
Work History
Flight Attendant
United Airline
03.2022 - Current
- Performs all regulatory and assigned cabin duties with constant attention to guests while providing a safe and comfortable onboard experience
- Maintains thorough knowledge of all emergency procedures and the use of all emergency equipment on board the aircraft; operates all emergency exits and aircraft equipment using all the necessary movements and force up to and including 70 pounds
- Provides food and beverages to passengers, which requires pushing and pulling moveable carts weighing in excess of 250 pounds
- Assists passengers in stowing carry-on baggage weighing up to and including 35 pounds
- Contributes to a reliable and on-time operation by working with other crew members to meet all report times, departure times, and minimum turn times
- Performs inflight sales and promotional duties as assigned
- Assists other Customer Service staff as needed with passenger handling or other duties
- Presents a professional image, both in conduct and in appearance, including adherence to the Company uniform dress code
- Maintains currency of Inflight guides and manuals
- Fosters the Company’s core values and culture throughout the work environment
Flight Attendant
Republic Airways
05.2021 - 02.2022
Personal Care Assistant
PCG Public Partnerships
06.2017 - 07.2021
- Work directly with private client in home assistance
- Meals Prep, laundry and housekeeping
- Maintain and organize medications
- Schedule and transport clients to all medical needs
- Bath, dress and groom client
Regulated Waste Specialist
Amazon Fulfillment Center
08.2020 - 05.2021
- Perform daily trailer, bins, wide aisles, cages, janitorial and sanitation supplies, and TDR safety audits
- Answer and attend safety Help Me calls
- Disinfect and prepare harnesses and other fulfillment equipment
- Training new safety incoming associates
- Perform standard hazardous and liquid spills clean up and ensure safety of associates
Personal Care Associate II/Mentor
Country Meadows
08.2018 - 06.2019
- Provides compassionate assistance for all personal needs and empathy in all interactions with residents
- Consistently utilizes Standard Precautions and follows infection control procedures
- Promptly reports unusual events, suspicion of abuse or neglect or emergency situations
- Participated in continuing education programs for understanding Alzheimer’s disease and dementia
Leasing Manager
Village Arms Apartments
08.2010 - 04.2016
- Online marketing promotions daily to ensure accuracy and efficiency in order to meet our objectives
- Develop communication process with Property Manager on changes that potentially impacts residency eligibility to prevent vacancy and limit legal action
- Conduct apartment tours for potential residents and answer any questions or concerns
- Manage customer complaints, questions and concerns personally to verify they are efficiently addressed
- Efficiently communicate improvements and changes to assist in mitigating risks and customer concerns
- Establish standard operating and communication in procedures for staff and residents, while managing all day-to-day operations involving residents, contractors and property staff
Associate Director/Events Coordinator
YMCA of Easton Phillipsburg & Vicinity
08.2006 - 06.2008
Store Manager
H&M
10.2003 - 06.2006
Education
Criminal Justice
Northampton Community College
Bethlehem, PASkills
- Inflight Aircrew
- CRP
- First Aid
- Blood Bourne
- Personal Care
- Multi-family & Multi-property
- Management Leasing Management Communication
- Management Marketing Strategies Program Development
- Coordinating Events
- Customer Service
- Yardi
- MaxLeases
- NTN
- Windows
- Microsoft Office
- Microsoft Outlook
- Microsoft Photoshop
- Social Media
- Macs Mail Order System
- Point of Sale Systems
- CCMS
- IEX
- Accuterm
Timeline
Flight Attendant
United Airline
03.2022 - Current
Flight Attendant
Republic Airways
05.2021 - 02.2022
Regulated Waste Specialist
Amazon Fulfillment Center
08.2020 - 05.2021
Personal Care Associate II/Mentor
Country Meadows
08.2018 - 06.2019
Personal Care Assistant
PCG Public Partnerships
06.2017 - 07.2021
Leasing Manager
Village Arms Apartments
08.2010 - 04.2016
Associate Director/Events Coordinator
YMCA of Easton Phillipsburg & Vicinity
08.2006 - 06.2008
Store Manager
H&M
10.2003 - 06.2006
Criminal Justice
Northampton Community College
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