Alicia Green
Houston
Summary
Safety-focused flight attendant with current regional airline experience and a strong background in customer service, airline catering, and fast-paced operations. Brings direct inflight experience from Endeavor Air/Delta Connection and prior United Airlines catering support, with a consistent record of professionalism, punctuality, and passenger-focused service. Known for maintaining calm under pressure, following safety procedures, and creating a positive onboard experience for travelers from diverse backgrounds.
Overview
16
16
years of professional experience
Work History
Flight Attendant
Endeavor Air / Delta Connection
05.2016 - Current
- Ensure passenger safety and comfort throughout all phases of flight while delivering attentive, professional onboard service.
- Conduct preflight cabin checks, safety demonstrations, and compliance monitoring in alignment with core flight attendant expectations at major U.S. airlines.
- Provide food and beverage service efficiently while responding to passenger needs with empathy, composure, and sound judgment.
- Support travelers during delays, boarding issues, and other service disruptions through calm communication and customer-focused problem-solving.
- Work effectively with crew members in a highly regulated, time-sensitive environment where teamwork and consistency are essential.
Fulfillment Associate
Amazon, Inc.
11.2015 - 03.2016
- Managed stowing, packing, and shipping tasks with strong attention to detail, speed, and accuracy.
- Followed process and safety expectations in a deadline-driven operational setting.
Airline Catering Associate
United Airlines / Chelsea Food Services
03.2014 - 05.2015
- Prepared meals for flight crews and passengers in a fast-paced airline support operation.
- Inspected catering carts to confirm flights were fully provisioned and service-ready before departure.
- Built hands-on familiarity with airline service standards, timing, and operational coordination in a United-supported environment.
Mail Carrier
United States Postal Service
06.2013 - 02.2014
- Delivered mail on assigned routes while maintaining dependable attendance and strong customer service.
- Worked independently and efficiently in a time-sensitive public-facing role.
Member Services / Cashier
Sam’s Club
08.2010 - 10.2013
- Assisted members with transactions, service questions, and front-end issue resolution.
- Delivered friendly, professional customer service in a high-volume retail environment.
Education
High School Diploma - undefined
Newark Vocational High School
01.2010
Skills
- Passenger safety and cabin readiness
- Inflight customer service and hospitality
- Safety demonstrations and compliance monitoring
- Food and beverage service
- Conflict resolution and de-escalation
- Emergency awareness and calm decision-making
- Team collaboration and crew communication
- Flexible schedule readiness for a 24/7 operation
- Supporting passengers with children, special requests, and service concerns
Timeline
Flight Attendant
Endeavor Air / Delta Connection
05.2016 - Current
Fulfillment Associate
Amazon, Inc.
11.2015 - 03.2016
Airline Catering Associate
United Airlines / Chelsea Food Services
03.2014 - 05.2015
Mail Carrier
United States Postal Service
06.2013 - 02.2014
Member Services / Cashier
Sam’s Club
08.2010 - 10.2013
High School Diploma - undefined
Newark Vocational High School