Lillian Schaeffer
Fletcher,OH
Summary
I am an optimistic and creative barista who believes being part of a cafe means you get the chance to change lives every day by setting up our doctors, lawyers, teachers, and service workers with what they need to begin preparing for the day. When a customer gets to wake up with their favorite drink handcrafted just for them and handed out with a smile they are able to have a more relaxed demeanor which allows more kindness to be spread throughout the world. I have been helping customers achieve happiness since I was 14 volunteering for the Columbus Zoo and would never trade the experiences and knowledge I have gathered. I am always looking forward to the next steps in my life and hope it can be helping you're company continue to thrive.
Overview
4
4
years of professional experience
Work History
Dance Instructor
All Soles Dance Studio
Sidney, OH
09.2021 - Current
- Instructed students in the basics of various dance styles such as ballet, jazz, tap, and acrobatic dance.
- Taught a variety of techniques including strhing, leaps, turns and jumps.
- Provided individual feedback on student performance to help them improve their skills.
- Created choreography routines for soloists and groups based on specific themes or stories.
- Assisted in designing costumes for performances according to the theme or story line chosen.
- Collaborated with other instructors to develop lessons plans that meet the needs of each student's level of ability.
- Communicated regularly with parents regarding student progress and any issues that arise during class time.
- Created a safe environment where students can learn without fear of criticism or judgment.
- Assessed student strengths and weaknesses to determine areas needing improvement.
- Motivated students by providing positive reinforcement when appropriate.
- Regularly reviewed music selections for upcoming classes or performances.
- Demonstrated proper technique while teaching new movements or steps.
- Encouraged creative expression through improvisation exercises.
- Assessed dancer strengths and developed choreography to highlight talent.
- Keep up with cleanliness in the studio by taking out the trash, cleaning counters, disinfecting windows/mirrors, and vacuuming/sweeping and mopping.
- Take over owner responsibilities when she is out of town which includes managing payments and insuring the business continues to run smoothly.
Senior Barista
High Grounds Cafe
Sidney, OH
03.2021 - Current
- Provided excellent customer service by greeting customers, taking orders, and answering questions.
- Maintained a clean work environment by wiping down surfaces and equipment, restocking supplies, and cleaning dishes.
- Assisted in training new baristas on proper preparation techniques for espresso-based beverages.
- Demonstrated knowledge of brewing methods and coffee varieties in order to recommend drinks to customers.
- Created seasonal specials with unique flavor combinations using appropriate ingredients.
- Served pastries or other food items along with specialty coffees upon request from customers.
- Monitored stock levels of cups, lids, straws, napkins, ensuring adequate supply at all times.
- Overlooked the barista counter during the morning and afternoon shifts which included watching to make sure every drink is made properly and listening so that what the customer is wanting is completely understood and written down correctly.
- Open and closed registers, kept it stocked on bills during the day, and counted deposits at the end of day including dropping them off at the bank.
- Grocery shopping for the cafe which included knowing what items had the best price at which stores, purchasing then delivering and putting away.
- Helped upset customers with a kind attitude and open perspective
- Kept an imaginative mindset to create uniquely delicious drinks of all sorts (teas, lattes, steamers and coolers)
- Managed a booth at the local farmers market for 3 years serving coffee, ice tea, ice coffee, and seasonally apple cider and hot chocolate along with my personal merchandise which has had a positive and noticeable impact on sales.
- Contributed positively towards team efforts by assisting fellow baristas whenever needed.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
Cashier/Stocker Associate
Tractor Supply Company
Sidney, OH
09.2019 - 01.2021
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Answered customer inquiries regarding store policies and procedures along with enforcing certain rules, including during the pandemic.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Recorded quantity, type and value of materials or items received.
- Stocked shelves with newly arrived products.
- Arranged merchandise in an attractive manner to promote sales.
- Inspected stock for damage or defects and reported issues to management.
- Organized storage areas for efficient use of space.
- Provided customer service by answering questions about product location, price and availability.
Education
High School Diploma -
Sidney High School
Sidney, OH05.2018
Skills
- Instructional Techniques
- Safety Awareness
- Team Building and Leadership
- Work Planning and Prioritization
- Safe Food Handling
- Bank Deposits
- Product Recommendations
- Shop Opening and Closing
- Inventory Management
- Espresso Machine Operations
- Hand-Crafted Drink Recipes
- Customer Service Excellence
References
References available upon request.
Timeline
Dance Instructor
All Soles Dance Studio
09.2021 - Current
Senior Barista
High Grounds Cafe
03.2021 - Current
Cashier/Stocker Associate
Tractor Supply Company
09.2019 - 01.2021
High School Diploma -
Sidney High School
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