Lillian Taitague
Phoenix,AZ
Summary
Psychiatric Technician with over 9 years of experience in the substance abuse and mental health treatment industry. Offering rapport-building and communication skills with clients and families from diverse backgrounds. Committed to helping patients by following established treatment plan goals and interventions.
Overview
15
15
years of professional experience
Work History
BHT / Clinician I
Lifewell Behavioral Wellness
02.2023 - 08.2023
- Implemented crisis intervention strategies when needed, ensuring immediate safety measures were in place for at-risk patients.
- Delivered high-quality patient care by conducting thorough assessments, developing treatment plans, and providing ongoing therapeutic support.
- Advocated for patients within the healthcare system to ensure access to appropriate resources and services when needed.
- Developed tailored treatment plans to address the unique needs of each patient and promote optimal recovery.
- Conducted group therapy sessions to facilitate skill development, coping strategies, and emotional processing among participants.
- Collaborated with primary healthcare providers to ensure seamless integration of mental health services into overall patient care plans.
- Reviewed outcome measures data regularly to identify trends and modify treatment approaches accordingly for improved clinical results.
- Developed educational materials for patients and families about various mental health conditions, treatment options, and coping strategies.
- Educated patients and family members about various topics such as communication techniques or strategies to cope with and avoid personal misunderstandings.
Psychiatric Technician I
Guam Behavioral Health and Wellness Center
08.2013 - 02.2022
- Implemented crisis intervention protocols when necessary, ensuring the safety of all patients and staff members involved.
- Developed strong rapport with diverse patient populations through empathetic listening skills, helping them feel heard and understood.
- Observed patients closely for signs of distress or changes in condition, promptly reporting concerns to supervising clinicians for appropriate intervention.
- Utilized de-escalation techniques to manage challenging behaviors effectively, promoting a calm atmosphere conducive to healing.
- Charted on each patient daily.
- Maintained accurate and up-to-date documentation of patient progress, facilitating effective communication among healthcare team members.
- Ensured a safe and supportive environment for patients through close monitoring and crisis management techniques.
- Treated clients and families with respect and dignity.
- Took and monitored vital signs, administered medications, and managed patient behavior.
- Implemented behavior modification strategies based on individual patient needs, contributing to improved functioning within daily life activities.
- Assisted in patient goal-setting and regularly monitored progress, celebrating successes and addressing barriers to achievement.
- Provided compassionate support to patients during group therapy sessions, fostering trust and open communication.
- Fostered a positive therapeutic alliance with each patient by providing consistent encouragement throughout their healing journey.
- Facilitated recreational activities designed to promote socialization skills among peers while also encouraging healthy outlets for stress reduction.
- Coordinated with medical and paramedical professionals to provide appropriate input and effectively formulate and implement treatment plans for patients.
- Educated family members about mental health disorders and coping strategies, strengthening their ability to provide support at home effectively.
- Encouraged patient independence by teaching self-care and life skills.
- Enhanced therapeutic environment, maintaining clean and safe living space for patients.
- Facilitated group therapy sessions, promoting supportive community environment for recovery.
- Took patient blood pressure and pulse rate, reporting findings in health charts.
- Assessed patient progress and reported changes to supervising physician.
- Maintained patient records, documenting changes in patient condition.
- Supported patient confidentiality in accordance with HIPAA regulations.
- Administered patient medications and tracked dosages.
- Organized recreational activities to assist in patient recovery.
Job Coach
Discover Abilities
05.2008 - 06.2011
- Assisted individuals with disabilities in developing social and life skills.
- Working one-on-one in communicating with individuals to understand their goals and ambitions.
- Assisting individual to discover and overcome their persona barriers and set goals.
- Cultivated strong relationships with community organizations and resources to provide additional support services for clients when needed.
- Monitored and tracked client progress through consistent follow-up sessions, adjusting strategies as needed to ensure continued success in achieving employment goals.
- Offered ongoing support to clients throughout their job search process, leading to increased levels of motivation and selfconfidence.
- Assisted clients in overcoming barriers to employment by addressing issues such as lack of experience or gaps in work history through effective strategizing.
- Conducted thorough assessments of client strengths, weaknesses, interests, and values to determine appropriate career paths and goals effectively.
- Counseled clients one-on-one regarding current situation, desires, aptitudes, education, and employment history.
- Implemented practical goal-setting techniques with clients to keep them focused on achieving desired outcomes during their job.
- Guided clients through career transitions by identifying transferable skills and aligning them with new opportunities.
- Provided coaching and mentoring to employees.
- Established and maintained quality control standards.
Education
GED -
Guam Community College
Mangilao, Guam05.2001
Skills
BLS, CPR, AED & FIRST AID (2023)
AWARDS / EBHR / NEXGEN (online documentation), Incident Report Training
PCMA Crisis Management Status Basic Practitioner 1
Autism & Behavioral Training, Behavioral Health Tools
Mental Health First Aid, ASSIST Training (Suicide Prevention)
HIPAA / Sexual Harassment Training
First Person Shooter Training
CPS / APS Training
Blood Pressure & Glucose Monitor
Crisis Prevention Training
National COVID - Ready Caregiver Training (2020), Caregivers Certification Training (2021)
Timeline
BHT / Clinician I
Lifewell Behavioral Wellness
02.2023 - 08.2023
Psychiatric Technician I
Guam Behavioral Health and Wellness Center
08.2013 - 02.2022
Job Coach
Discover Abilities
05.2008 - 06.2011
GED -
Guam Community College
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