Teresa Porter
Phoenix,AZ
Summary
Practical Clinical Supervisor with more than 10 years of experience. Focused on developing teams' clinical knowledge, decision-making skills and performance standards. Eager to bring talent and expertise to growing department. Driven to help others overcome personal obstacles. Comfortable working autonomously or in a team-based setting.
Overview
14
14
years of professional experience
Work History
Clinical Coordinator
Lifewell Behavioral Wellness
03.2016 - Current
- Serves as the clinical supervisor of an interdisciplinary clinical team working with individuals diagnosed with a Serious Mental Illness, or General Mental Health diagnosis under Court Ordered Treatment
- Provides clinical and administrative supervision, training and mentoring for Case Managers, Peer Mentors or Peer Support Specialists, Peer Health and Wellness Coaches, Family Mentors and Rehabilitation Specialist on assigned team
- Ensures clinical quality and service delivery standards are met or exceeded by direct reports
- Ensures that assessments and individual service plans are developed and implemented according to regulatory guidelines for each client served on their team
- Provides direct care by assisting clients to identify treatment and recovery goals, and assures the team provides supportive services to help clients reach their goals
- Communicates and documents client progress toward their recovery
- Embraces the recovery philosophy and promotes a safe recovery environment for clients
- Uses brief clinical interventions, Motivational interviewing, and supportive listening skills to engage and support clients receiving services
- Engages and provides direct support to clients’ natural support systems
- Collaborates with external service providers, including medical providers, to assure the best care is provided to clients
- Works under the direct supervision of the Recovery Center Clinical Director.
- Coordinated, monitored, assigned, and documented patient and clinical care activities.
- Implemented new policies and educated staff on changes.
- Built strong relationships with patients and families for optimized care satisfaction.
- Mentored new clinical staff members for proper onboarding and orientation processes.
Day Treatment Supervisor
The Centers for Habilitation
07.2010 - 03.2016
- Evaluated the client’s current performance levels in the areas of personal and social interaction, communication, academics, sensory awareness, survival/living skills, including cooking, shopping, grooming, and cleaning, community/leisure orientations and use of transportation
- Operated as a member of the client’s Individual Service Program Plan (ISPP) team
- Including assisting in performing assessments, running daily objectives, charting data, setting goals and objectives, and developing teaching strategies
- Properly trained and supervised Direct care professionals
- Guided clients in understanding illnesses and treatment plans
- Taught clients anger management techniques, relaxation skills, impulse control, social skills, emotional coping skills and functional living skills
- Developed comprehensive treatment plans that focused on accurate diagnosis and behavioral treatment of problems
- Documented all client’s information including service plans, treatment reports and progress notes
- Effectively managed 16 clients daily
- Completed client billing, and payroll
- Planned creative events to keep the clients engaged
- Quickly responded to crisis situations when severe mental health and behavioral issues arose
- Effectively managed the upkeep of client files
- Effectively build positive relationships with clients that have mental and behavioral health issues.
Education
Bachelor of Psychology - Psychology
Grand Canyon University
Phoenix, AZ10.2024
Associate of Science - Addictions and Substance use Disorder
Rio Salado Community College
Phoenix, AZ01.2016
Skills
- Multidisciplinary team collaboration
- Records Management
- HIPAA
- Patient Care
- Patient Relations
- Clinical Leadership
- Clinical Documentation
- Developing training programs
- Patient Health Education
- Clinical education
- Staff Scheduling
- Metrics Tracking
Communication Skills
Excellent verbal and written communication skills. Proficient in conveying ideas clearly and concisely, both in person and through various written mediums.
Personal Information
Title: Clinical Coordinator
Timeline
Clinical Coordinator
Lifewell Behavioral Wellness
03.2016 - Current
Day Treatment Supervisor
The Centers for Habilitation
07.2010 - 03.2016
Bachelor of Psychology - Psychology
Grand Canyon University
Associate of Science - Addictions and Substance use Disorder
Rio Salado Community College
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