Lillian Wagner
Summary
Developed essential skills in healthcare environment, including patient care, communication, and teamwork. Seeking to transition into new field where these transferrable skills can be applied effectively. Aiming to leverage these abilities to contribute meaningfully in dynamic and supportive workplace.
Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.
Overview
4
4
years of professional experience
Work History
CNA
Warr Acres Nursing Center
04.2025 - Current
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
Retail Sales Associate
Uptown Cheapskate
11.2024 - 03.2025
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
Service TA
Walmart
01.2024 - 07.2024
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Cashier
Freddy's Frozen Custard & Steakburgers
08.2021 - 01.2022
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed customers and helped determine their needs.
Education
Okmulgee High School
Okmulgee, OKSkills
- Time management
- Patient care
- Vital signs monitoring
- Compassion and empathy
Timeline
CNA
Warr Acres Nursing Center
04.2025 - Current
Retail Sales Associate
Uptown Cheapskate
11.2024 - 03.2025
Service TA
Walmart
01.2024 - 07.2024
Cashier
Freddy's Frozen Custard & Steakburgers
08.2021 - 01.2022
Okmulgee High School
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