Lillian Wooten
Lexington,SC
Summary
Proven leader with extensive experience at Children's Place Inc., adept in team leadership and inventory management. Excelled in enhancing team performance through skill-based task assignment and rigorous employee training, ensuring regulatory compliance and superior customer service. Demonstrated adaptability and decision-making prowess, significantly improving operational efficiency and customer satisfaction.
Overview
2
2
years of professional experience
Work History
Manager
Childrens Place Inc.
Columbia, SC
04.2024 - Current
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Trained employees on additional job positions to maintain coverage of roles.
- Managed inventory levels to meet demand without overstocking, reducing waste.
- Provided leadership during times of organizational change or crisis situations.
Associate
Tropical Smoothie
Columbia, SC
08.2023 - 10.2025
- Provided exceptional service to high volume of daily customers.
- Explained menu items, describing ingredients and cooking methods upon request.
- Took food and beverage orders accurately, ensuring special dietary needs were met.
- Stocked service areas with supplies during slow periods.
Server
Lizard Thicket
Lexington, SC
01.2024 - 03.2024
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Greeted guests and provided menus.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Cleaned tables and chairs to prepare dining area for next customers.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
Education
GED -
Anderson Adult Education
Anderson, SC06-2033
Skills
- Customer service
- Employee training
- Inventory management
- Team building
- Regulatory compliance
- Conflict resolution
- Time management
- Decision-making
- Project management
- Team leadership
- Sales management
- Marketing
- Relationship building
- Goal setting
- Reliability
- Self motivation
- Adaptability and flexibility
Timeline
Manager
Childrens Place Inc.
04.2024 - Current
Server
Lizard Thicket
01.2024 - 03.2024
Associate
Tropical Smoothie
08.2023 - 10.2025
GED -
Anderson Adult Education
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