Summary
Work History
Education
Skills
Timeline
Generic

Lilliana Apodaca

Elko,NV

Summary

Adept at enhancing guest experiences and streamlining operations, I excelled as a Restaurant Hostess at Wingers, mastering reservation coordination and customer service. Demonstrated ability to maintain cleanliness, manage cash transactions efficiently, and support team members, contributing to a significant improvement in guest satisfaction and operational efficiency. My assertiveness and multitasking prowess stand out, making me a valuable asset to any front-of-house team.

Work History

Restaurant Hostess

Wingers
Elko, NV
06.2024 - 08.2024
  • Input orders accurately into POS terminal, split bills and accepted payments.
  • Completed daily side work and opening and closing duties without fail.
  • Answered phone calls to take orders, give information and document reservations.
  • Assisted customers with delivering orders, carrying additional trays and helping dish out items.
  • Advised customers about special offerings and menu items to help drive sales.
  • Backed up servers by checking on tables and retrieving items for guests.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Opened and closed seating sections according to volume of guests.
  • Seated patrons based on guest preferences and seating availability.

Education

No Degree -

Elko High School
Elko, NV
05.2001 -

Skills

Greeting guests

Timeline

Restaurant Hostess

Wingers
06.2024 - 08.2024

No Degree -

Elko High School
05.2001 -
Lilliana Apodaca