Lilliana Basurto
Lima,OH
Summary
Dynamic culinary professional with extensive experience at Golden Corral Buffet and Grill, excelling in baking and pastry preparation. Recognized for creating visually appealing displays and consistently high-quality baked goods. Strong team player with exceptional training and development skills, fostering a positive work environment while enhancing customer satisfaction through meticulous attention to detail.
Experienced Customer Service Representative fluent in English and spanish ,french language. Professional employee dedicated to providing excellent service to current and new customers. Comfortable working in fast-paced environment attending to customer service needs including incoming calls, product questions, issue resolution and order processing.
Committed and hardworking Golden corral with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service.
Dedicated Babysitter for 6 years in daycare and home babysitting settings. Possesses overall excellent babysitting skills. Holds certificate in Child Psychology and offers expert skills caring for special needs children. Enjoys helping children with learning goal fulfillment and skill development. Provides flexible scheduling throughout week.
Overview
5
5
years of professional experience
Work History
Baker
Golden Corral Buffet and Grill
04.2025 - Current
- Complied with health and safety codes to protect staff and customers.
- Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes.
- Produced consistently high-quality baked goods for customers.
- Operated cash registers and processed payments accurately.
- Created appealing displays to showcase products in bakery.
- Maintained accurate inventory of baking supplies and ingredients.
- Operated and maintained bakery equipment, including ovens and mixers.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
- Cleaned and maintained kitchen equipment and oven.
- Prepared dough for variety of pastries, cakes and breads.
- Prepared frostings and other toppings for cakes and pastries.
- Cut and shaped dough for pies, rolls and other pastries.
- Baked consistent quality items by accurately mixing, dividing, shaping, and proofing.
- Decorated cakes, cupcakes and other pastries according to customer requests.
- Replenished bakery items in display cases.
- Prepared all pastry items in accordance with standards of quality, quantity control, taste, and presentation.
- Trained new employees on bakery methods and procedures.
Line Cook
Las Jefas
05.2023 - Current
- Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Grilled meats and seafood to customer specifications.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Checked food temperature regularly to verify proper cooking and safety.
- Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
- Plated and presented all dishes to match established restaurant standards.
- Baked consistent quality items by accurately mixing, dividing, shaping, and proofing.
- Prepared and cooked meals according to recipes and customer specifications.
Barista
Dunkin Donuts & Baskin Robbins
03.2020 - 08.2023
- Operated espresso machines and commercial coffee brewers to create beverages.
- Cleaned counters, machines, utensils, and seating areas daily.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Controlled line and crowd with quick, efficient service.
- Promoted additional items with beverages, increasing store sales.
- Learned special recipe items and seasonal offerings to best meet customer needs.
- Packaged bagels, muffins and other food items for customer purchase.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
Education
High School Diploma -
Lima Senior Highschool
Lima, OH05-2025
Skills
- Baking
- Decorating skills
- Pastry preparation
- Weights and measures
- FLUENT IN spanish , french, itilian
- Team building
- Training & Development
- Multitasking
- Planning
- Written communication
- First Aid/CPR
- Relationship building
- Product restocking
- Drawer balancing
- Sales transactions
- Display case merchandising
- Soft selling
- Latte art
- Up-selling
- Tea expertise
- Espresso machine operation
- Positive and professional
- Food preparation
- Problem-solving
- Sandwich preparation
- Menu design
- Basic math
- Recipe adherence
- Coffee and tea expertise
- Active listener
- Verbal and written communication
Languages
Spanish
Native or Bilingual
French
Professional Working
English
Native or Bilingual
Interests
- Creating digital artwork using software like Photoshop, Illustrator, or Procreate
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- I have a passion for photography and editing photos
- Photography
- Drawing and Painting
- I enjoy cooking for friends and family gatherings
- Enjoying the art of baking and pastry-making, experimenting with recipes
- Food justice advocate, working to address food insecurity and promote access to healthy, affordable food
- Growing herbs, vegetables, or fruits in home gardens
- Volunteering for community initiatives to give back to local communities and make a positive impact
- Road Trips
- Adventure Travel
- Food Tourism
- Youth Development Programs
- Fundraising Events
- Community Cleanup
- Volunteer Work
- Homelessness Outreach
- Animal Welfare Advocacy
- Offering time and support to shelters for the homeless, women, and animals
Timeline
Baker
Golden Corral Buffet and Grill
04.2025 - Current
Line Cook
Las Jefas
05.2023 - Current
Barista
Dunkin Donuts & Baskin Robbins
03.2020 - 08.2023
High School Diploma -
Lima Senior Highschool
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