Lilliana Holland
Charleston,Tennessee
Summary
As a driven and ambitious student pursuing a degree in Computer Science, I am eager to secure an IT intern position where I can apply and expand upon my academic knowledge. With a keen interest in technology and a solid foundation in computer science principles, I am prepared to contribute effectively to your team while gaining invaluable hands-on experience. I am enthusiastic about the opportunity to learn from seasoned professionals in the field and actively contribute to projects that align with my academic pursuits.
Overview
4
4
years of professional experience
Work History
Line Cook
Spankies Bar And Grill
01.2023 - 05.2023
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Increased kitchen productivity by keeping tools organized for easy access when needed.
- Boosted employee morale through positive attitude, willingness to assist others when needed.
Cashier
Cooke's Food Store
04.2021 - 09.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
Cashier
Five Guys Burger And Fries
10.2019 - 01.2020
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
Education
Bachelor of Science - Computer Science
Tennessee Technological University
Cookeville, TN05.2026
Walker Valley High School
05.2022
Skills
- Microsoft Office
- Basic Networking Skills
- Customer Service: Able to utilize strong interpersonal and math skills in the delivery of high-quality customer service within a fast-paced retail environment
- Communication & Presentation: Charismatic communicator in speech and in writing Build lasting relationships with both peers and customers
Accomplishments
- Honor Roll. Walker Valley High School
- Perfect Attendance seventh through ninth grades
- Junior Clinic 2019
Qualifications Summary
Enthusiastic, friendly, optimistic, self-motivated and highly reliable high school student prepared to contribute strongly to customer service operations demanding tact, enthusiasm, and an exemplary work ethic.
Timeline
Line Cook
Spankies Bar And Grill
01.2023 - 05.2023
Cashier
Cooke's Food Store
04.2021 - 09.2021
Cashier
Five Guys Burger And Fries
10.2019 - 01.2020
Bachelor of Science - Computer Science
Tennessee Technological University
Walker Valley High School