Lilliana Mccord
Wilsonville
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
11
11
years of professional experience
Work History
Baker
Crumbl Cookies
Wilsonville, OR
12.2025 - Current
- Prepared and baked cookies according to established recipes and quality standards.
- Operated baking equipment efficiently while adhering to safety protocols.
- Assisted in maintaining cleanliness and organization of workstations.
- Collaborated with team members to fulfill customer orders promptly.
- Implemented best practices for cookie decoration and presentation techniques.
- Operated and maintained bakery equipment, including ovens and mixers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
- Operated cash registers and processed payments accurately.
- Complied with health and safety codes to protect staff and customers.
Key Holder Supervisor
Dollar General Store
Hubbard, OR
01.2026 - 04.2026
- Supervised daily store operations, ensuring compliance with company policies and procedures.
- Completed store opening and closing procedures.
- Counted out cash drawers and balanced totals.
- Received and counted money.
- Maintained a clean, organized store environment that was conducive to an enjoyable shopping experience for customers.
- Managed cash register functions, including processing transactions and handling cash accurately.
- Maintained inventory levels through regular stock checks and organized restocking efforts.
Event Worker
Aloha Hospitality
Lahaina, HI
01.2024 - 11.2025
- Coordinated event logistics, ensuring seamless execution of activities and adherence to schedules.
- Managed vendor relationships, negotiating contracts and maintaining service quality standards.
- Trained and mentored junior staff on operational procedures and customer service protocols.
- Developed event layouts, optimizing space utilization for guest experience and flow.
- Oversaw setup and breakdown of event spaces, ensuring compliance with safety regulations.
- Collaborated with cross-functional teams to align event goals with organizational objectives.
- Assisted event manager in achieving revenue goals set for events and catering.
Manager
Cornerstone Consignment
Makawao, HI
12.2022 - 10.2025
- Led inventory management processes to optimize stock levels and reduce excess merchandise.
- Developed and implemented training programs for staff to enhance customer service skills and operational efficiency.
- Analyzed sales data to identify trends, informing strategic decisions for product selection and pricing strategies.
- Oversaw daily operations, ensuring compliance with company policies and industry regulations.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Optimized store displays and appearance via strategic merchandising.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Managed inventory control, cash control, and store opening and closing procedures.
Retail Sales Associate
Sara’s Boutique
Kihei, HI
01.2025 - 08.2025
- Implemented visual merchandising strategies to drive sales and enhance store aesthetics.
- Managed inventory restocking processes, ensuring optimal product availability on sales floor.
- Analyzed sales trends to identify opportunities for promotional campaigns and product placements.
- Oversaw daily operations, ensuring adherence to company policies and procedures for compliance.
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
Assistant
Maui Surf Clinics
Lahaina, HI
02.2015 - 10.2020
- Supported daily operations by coordinating schedules and managing participant registrations.
- Assisted in developing instructional materials for surf clinics to enhance learning experiences.
- Facilitated communication between instructors and participants to ensure smooth clinic sessions.
- Organized logistics for equipment rental and maintenance, ensuring optimal performance during classes.
- Greeted guests in with friendliness and professionalism.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
Education
High School Diploma -
King Kekaulike High School
Kula, HI05.2023
Skills
- Customer service
- Attention to detail
- Cleanliness standards
- Quality control
- Product presentation
- Time management
- Verbal and written communication
- Documentation and reporting
- Sales techniques
- Policy implementation
Timeline
Key Holder Supervisor
Dollar General Store
01.2026 - 04.2026
Baker
Crumbl Cookies
12.2025 - Current
Retail Sales Associate
Sara’s Boutique
01.2025 - 08.2025
Event Worker
Aloha Hospitality
01.2024 - 11.2025
Manager
Cornerstone Consignment
12.2022 - 10.2025
Assistant
Maui Surf Clinics
02.2015 - 10.2020
High School Diploma -
King Kekaulike High School