Summary
Overview
Work History
Education
Skills
Timeline
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Lilliana Rodriguez

Waller,TX

Summary

Meticulous and systematic Administrative Assistant skilled in organizing, planning and managing daily clerical needs. Bringing solid expertise in coordinating documents, reports and records, handling correspondence and managing deliveries. Skilled in oral and written communication, team leadership and relationship-building.

Overview

6
6
years of professional experience

Work History

Administrative Assistant

City of Hempstead
Hempstead, TX
08.2022 - Current
  • Displayed appropriate signage for products and sales promotions to inform customers of best deals.
  • Resolved customer complaints in a professional manner.
  • Organized product displays in accordance with corporate guidelines.
  • Monitored customer feedback regarding product availability, quality, and pricing.
  • Rotated products from stockroom out to department sales floor according to seasonal plans, promotional schedules, and style rotation plan.
  • Greeted customers promptly and responded to questions.
  • Provided excellent customer service by helping customers locate items they were looking for.
  • Assisted customers with locating merchandise within the store.

Retail Merchandiser

Pilot Travel Centers
Hempstead, TX
07.2018 - 08.2022
  • Organized product displays in accordance with corporate guidelines.
  • Maintained accurate inventory records of all stock items.
  • Monitored customer feedback regarding product availability, quality, and pricing.
  • Printed accurate labels and applied to boxes, crates and containers prior to shipment.
  • Provided training on merchandising techniques and procedures to new staff members.
  • Communicated and coordinated execution of planograms with store management.
  • Greeted customers promptly and responded to questions.
  • Provided excellent customer service by helping customers locate items they were looking for.
  • Bagged, boxed or gift-wrapped sold merchandise per customer's request.
  • Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.

Education

Fashion Design And Business

The Art Institute of Houston
Houston, TX
06-2020

Skills

  • Meeting Planning
  • Bookkeeping
  • Quality Assurance
  • Calendar Management
  • Workflow Optimization
  • Document Control
  • Proposal Writing
  • Database Management

Timeline

Administrative Assistant

City of Hempstead
08.2022 - Current

Retail Merchandiser

Pilot Travel Centers
07.2018 - 08.2022

Fashion Design And Business

The Art Institute of Houston

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Lilliana Rodriguez