Summary
Overview
Work History
Education
Skills
Timeline
Generic
Lillian B. Rodgers

Lillian B. Rodgers

Clerical Assistant
Dallas,TX

Summary

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

1
1
year of professional experience
7
7
years of post-secondary education

Work History

Contact Center Specialist 1-Remote

Reliance Matrix
Philadelphia, PA
05.2023 - 06.2023
  • Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards.
  • Learned and maintained in-depth understanding of product information, providing knowledgeable responses to diverse questions.
  • Educated customers on company systems, form completion, and access to services.

Lockbox Processor

Manpower Staffing
Dallas, TX
01.2023 - 02.2023
  • Gathered, evaluated and summarized account data in detailed financial reports.
  • Matched purchase orders with invoices and recorded necessary information.
  • Maintained excellent financial standings by working closely with bookkeeper to process business transactions.
  • Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.

Customer Service Delivery Driver

Kroger Fulfillment
Dallas, TX
02.2022 - 10.2022
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Delivered goods and products to customer on time and in excellent condition.

Education

Diploma - Medical Billing & Coding

Ultimate Medical Academy - Clearwater
Clearwater, FL
08.2021 - 07.2022

Associate of Applied Science - Medical Assisting

Everest College - Colorado Springs
Dallas, TX
05.2003 - 05.2005

High School Diploma -

Lincoln High School
Dallas, TX
08.1992 - 05.1996

Skills

Clerical assistant

undefined

Timeline

Contact Center Specialist 1-Remote

Reliance Matrix
05.2023 - 06.2023

Lockbox Processor

Manpower Staffing
01.2023 - 02.2023

Customer Service Delivery Driver

Kroger Fulfillment
02.2022 - 10.2022

Diploma - Medical Billing & Coding

Ultimate Medical Academy - Clearwater
08.2021 - 07.2022

Associate of Applied Science - Medical Assisting

Everest College - Colorado Springs
05.2003 - 05.2005

High School Diploma -

Lincoln High School
08.1992 - 05.1996

Similar Profiles

CREATE PROFILE
Lillian B. RodgersClerical Assistant