Open To Work
Lilliann Taylor
Ballwin,MO
Summary
Developed leadership and operational skills in fast-paced retail environment, consistently driving team performance and enhancing customer satisfaction. Skilled in inventory management and staff training, with focus on streamlining processes and improving efficiency. Seeking to transition into new field where these transferable skills can contribute to organizational success.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Painted Tree Boutiques
Ballwin, MO
08.2024 - 04.2026
- Developed and executed training programs to enhance team performance and operational efficiency.
- Streamlined inventory management processes to ensure accurate stock levels and timely replenishment.
- Collaborated with cross-functional teams to implement strategic initiatives that improved service delivery.
- Analyzed customer feedback to identify areas for improvement in service quality and operational practices.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
Lead Audio Visual Technician
Parkway South High
801 Hanna Rd, Manchester, MO 63021
05.2022 - 05.2024
- Trained event staff on proper use of audio and visual equipment.
- Supported live events with well-controlled lights, sound and video streaming.
- Strengthened communication skills through regular interactions with others.
- Worked well in a team setting, providing support and guidance.
- Proven ability to learn quickly and adapt to new situations.
- Gained hands-on experience across multiple areas of production, broadening skill set within the industry.
Brand Associate
Old Navy, Gap
10940 Sunset Hills Plaza, Sappington, MO 63127
10.2022 - 01.2023
- Conducted primary and secondary research to better understand customer needs and behaviors.
- Assisted with development and implementation of organization brand strategy.
- Placed styles, sizes and colors of product on sales floor to maintain availability for customers.
- Enhanced brand awareness by implementing strategic marketing campaigns and initiatives.
- Arranged new merchandise with signage and appealing displays to encourage customer sales.
- Designed, filled, and arranged eye-catching product floorsets to increase sales.
- Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
- Drove sales and service using suggestive selling techniques and observing non-verbal cues.
- Worked closely with visual merchandisers to design eye-catching window displays reflective of current fashion trends and brand identity.
- Completed floorsets and filled floor.
- Worked effectively in fast-paced environments.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Strengthened communication skills through regular interactions with others.
Education
High School Diploma -
Parkway South High
Ballwin, MO05.2024
Skills
- Resolving conflict
- Communication
- Time management
- Problem-solving
- Teamwork
- Attention to detail
- Flexibility
- Collaboration
Timeline
Assistant Manager
Painted Tree Boutiques
08.2024 - 04.2026
Brand Associate
Old Navy, Gap
10.2022 - 01.2023
Lead Audio Visual Technician
Parkway South High
05.2022 - 05.2024
High School Diploma -
Parkway South High