Lilliann Tintera
Crystal Lake,IL
Summary
Ambitious Business Administration student with superior organizational and interpersonal skills. 2+ years of retail experience, looking to gain experience for future career aspirations.
Overview
2
2
years of professional experience
Work History
Fulfillment Expert
Target
Crystal Lake, USA
03.2023 - Current
- Anticipated guest needs by being highly knowledgeable in the inventory to ensure an effortless experience
- Supporting team in performing daily goals alongside boosting production goals
- Assist with other department duties, back up, filling the floor with products, backstocking, etc
- Contributed to department and store productivity metrics by processing and packing items with minimal downtime between orders
- Applied interdepartmental knowledge to locate items on the sales floor and the stockroom for guest orders under timed deadlines
- Completed time sensitive tasks while under pressure
- Built strong relationships with coworkers and leaders to ensure productivity levels were exceeded
OGP Associate
Walmart
Crystal Lake, USA
09.2022 - 01.2023
- Responsible for the acquisition and distribution of products to clients in a timely manner
- Answering phone calls, assisting customers with check-in, and calling to remind customers of orders
- Providing excellent customer service by answering questions regarding products, locating products in-store, and performing price checks
- Selected quality merchandise to ensure customer satisfaction
- Operating mobile device to complete orders, handle substitutions, and stage orders in staging area
- Maintained a clean work environment by ensuring materials were put away, carts were cleaned, and returns were handled
- Memorized store layout in order to quickly and efficiently fulfill orders
Education
High School Diploma - AVID Scholar, AP & Honors
Crystal Lake South High School
Crystal Lake, IL05.2022
BBA -
Southern New Hampshire University
Hooksett, NHSkills
- Google Workspace/MS Office
- Interpersonal communication
- Critical thinker
- Attention to detail
- Material handling
- Adaptability
- Workplace organization
Timeline
Fulfillment Expert
Target
03.2023 - Current
OGP Associate
Walmart
09.2022 - 01.2023
High School Diploma - AVID Scholar, AP & Honors
Crystal Lake South High School
BBA -
Southern New Hampshire University