Lillie Mathis
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Baker
Crumbl Cookies
05.2023 - Current
- Produced consistently high-quality baked goods for customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Complied with health and safety codes to protect staff and customers.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
- Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes.
- Resolved customer concerns with positive approach and constructive strategies.
- Operated cash registers and processed payments accurately.
- Cleaned and maintained kitchen equipment and oven.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Cashier
Hydration Station #2
Fort Smith, AR
Jan.2024 - Feb.2024
- Enhanced customer satisfaction by providing efficient and friendly service during checkout transactions.
- Maintained a clean and organized work environment, contributing to overall station appearance and customer experience.
- Ensured accurate cash handling and register operations for secure financial transactions.
- Assisted customers with fuel pump issues, resolving problems quickly for seamless service.
- Managed inventory levels, stocking shelves, and ordering products to maintain adequate supplies for consumer needs.
- Handled customer inquiries and complaints professionally, addressing concerns promptly to uphold excellent service standards.
Firework Stand Employee
Whitney Debord
06.2021 - 07.2023
- Consistently provided friendly service to promote better customer engagement.
- Maintained clean, organized workspace according to operational standards.
- Handled cash and processed payments, sorting bills, and maintaining records of transactions.
- Monitored inventory and notified management of deficiencies or shortages.
- Responded to customer complaints to help resolve issues.
Education
High School Diploma -
Union Christian Academy
Fort Smith, AR05.2023
Skills
- Food Handling Standards
- Weights and Measurements
- Inventory Reporting
- Team Player
- Analytical and Critical Thinking
- Assist Customers
- Till Counting
- Cleaning and Sanitizing
- Refunds and Exchanges
- Cash Register Systems
Work Preference
Important To Me
Flexible work hoursTimeline
Cashier
Hydration Station #2
Jan.2024 - Feb.2024
Baker
Crumbl Cookies
05.2023 - Current
Firework Stand Employee
Whitney Debord
06.2021 - 07.2023
High School Diploma -
Union Christian Academy