Lillie McGrath
Bakersfield,CA
Summary
Resourceful and dedicated college student with excellent analytical skills and a demonstrated commitment to providing great customer service. Strong organizational abilities with proven success managing multiple academic projects. Well-rounded and professional team player dedicated to continuing academic pursuits at a collegiate level.
Overview
2
2
years of professional experience
Work History
Receptionist
Serenity Salon
06.2022 - 08.2023
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Volunteer
Special Olympics Southern California
06.2023 - Current
- Enhanced athlete experience by providing support and encouragement during events.
- Promoted inclusivity and diversity through engaging with athletes, families, and other volunteers.
- Collaborated with fellow volunteers to ensure smooth event operations and a positive atmosphere.
- Ensured the safety of all participants by adhering to established guidelines and protocols during events.
Babysitter
Self Employed Services
06.2022 - Current
- Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
- Promoted healthy habits by preparing nutritious meals and snacks for children daily.
- Fostered creativity through engaging arts and crafts projects, stimulating imagination and expression.
- Maintained a clean and organized environment to ensure the well-being of children under care.
Education
Associate of Science - Business Administration
Bakersfield College
Bakersfield, CA05.2027
High School Diploma -
Frontier High School
Bakersfield, CA06.2023
Skills
- Excellent Communication Skills
- Project Management Skills
- Friendly and Outgoing Attitude
- Excellent Customer Service Skills
- Strong Organizational Skills
Languages
English
Extracurricular Activities
- National Honors Society,
-The National Honor Society (NHS) is the top organization in the country created to honor deserving high school students. NHS honors students who have excelled in their academic performance, volunteer work, leadership abilities, and moral character.
- Link Crew, Frontier High School Bakersfield,
-I helped introduce incoming freshmen and make them feel comfortable at Frontier High School 08/2022, Present,
- Floral Club president, Frontier High School Bakersfield
- I was responsible for setting and monitoring the goals of the club, running club meetings, planning and overseeing fundraisers, and signing off on receipts and documents
Timeline
Volunteer
Special Olympics Southern California
06.2023 - Current
Receptionist
Serenity Salon
06.2022 - 08.2023
Babysitter
Self Employed Services
06.2022 - Current
Associate of Science - Business Administration
Bakersfield College
High School Diploma -
Frontier High School
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