Dezaire Enriquez
Los Angeles,CA
Summary
Dedicated professional with strong customer service skills, adept at problem-solving and effective communication. Proven ability to enhance client satisfaction and maintain organized operations in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Receptionist
Collective Hair Salon
2021.06 - Current
- Managed front desk operations, greeting clients and ensuring a welcoming atmosphere.
- Scheduled appointments using salon management software to optimize staff availability.
- Handled customer inquiries and resolved issues to enhance client satisfaction.
- Maintained accurate records of client services and transactions for efficient tracking.
- Confirmed appointments, communicated with clients, and updated client records.
Bartender
Cosmic Mixes LLC
2020.05 - 2026.02
- Crafted innovative cocktails, enhancing customer satisfaction and expanding menu offerings.
- Trained new staff on beverage preparation and customer service techniques, ensuring consistency in service standards.
- Managed inventory levels, reducing waste through effective stock rotation and ordering practices.
- Implemented efficient bar workflows, improving overall service speed during high-volume events.
Barista
Starbucks
2023.04 - 2024.08
- Crafted high-quality beverages while adhering to standardized recipes and presentation guidelines.
- Provided exceptional customer service by actively engaging with customers and addressing inquiries promptly.
- Trained new baristas on coffee preparation techniques and equipment operation to ensure consistent quality.
- Maintained cleanliness and organization of workstations, ensuring compliance with health and safety standards.
Shift Supervisor
Sweetgreen
2019.08 - 2021.06
- Supervised daily operations, ensuring compliance with food safety and quality standards.
- Trained team members on customer service protocols and operational efficiency.
- Managed inventory levels to optimize stock availability and reduce waste.
- Coordinated staff schedules to ensure adequate coverage during peak hours.
Education
High School Diploma -
Atelope Valley High School
Lancaster, CA2012-05
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Clear and effective communication
- Friendly and outgoing
- Attention to detail
- Problem-solving
Timeline
Barista
Starbucks
2023.04 - 2024.08
Receptionist
Collective Hair Salon
2021.06 - Current
Bartender
Cosmic Mixes LLC
2020.05 - 2026.02
Shift Supervisor
Sweetgreen
2019.08 - 2021.06
High School Diploma -
Atelope Valley High School