Lillie Moffett

Resolved customer complaints professionally and efficiently.

Ensured high standards of customer service were maintained.

Handled escalated issues when needed.

Opened and closed the store according to company procedures.

Managed cash drawers, deposits, and end-of-day reconciliations.

Monitored inventory levels and assisted with ordering stock.

Ensured compliance with company policies and safety standards.

Assisted in meeting daily and monthly sales goals.

Tracked sales performance and motivated team members.

Promoted upselling and promotional campaigns.

Monitored pool or waterfront areas to ensure guest safety.

Enforced facility rules and safety regulations.

Identified and responded quickly to hazardous situations.

Maintained constant surveillance of swimmers.

Responded to emergencies, including water rescues and first aid situations.

Performed CPR, AED use, and basic first aid when necessary.

Followed established emergency action plans.

Documented incidents and completed accident reports.

Answered and directed phone calls and emails in a professional manner.

Greeted visitors and provided front-desk support.

Maintained organized filing systems (digital and paper).

Entered and updated data in company databases with high accuracy.