Summary
Overview
Work History
Education
Skills
Timeline
Barista

Lillie Torbit

Columbia,MO

Summary

Professional with experience in front-line customer service, adept at creating welcoming environments and ensuring smooth operations. Skilled in multitasking, handling inquiries, and resolving issues efficiently. Strong team player focused on collaboration and achieving results, adaptable to changing needs and priorities. Known for reliability, excellent communication skills, and a positive attitude.

Overview

10
10
years of professional experience

Work History

Barista

Le Macaron French Pastries of St. Louis
01.2022 - Current
  • Working independently and with a team to maintain the cleanliness, up-keeping, and daily runnings of the store
  • Providing face to face customer service with the expectation of knowledge of products in the store
  • Serving up to 40 customers a day in a friendly, patient, enthusiastic manner
  • Assisted in the training and guidance of new employees
  • Assisted employer in creative marketing and product ideas to benefit the store

Hostess

Perennial on Lockwood
01.2019 - 01.2021
  • Greeted guests in a welcoming and warm manner
  • Served as the first representative of the restaurant as soon as the guests entered
  • Empathetically, managed guest expectations at the front of the door for wait times and seating availabilities
  • Worked with all staff in the front of house and back of house to communicate seating, wait times, food orders, and overall team communication

Babysitter

01.2016 - 01.2020
  • Looked after and was responsible for the safety and wellbeing of multiple children at a time
  • Engaged in activities with children at all times enthusiastically
  • Communicated with parents about any issues or questions that arose while on the job, also communicated the wellbeing and status of the children

Education

Bachelor's Degree - Health Sciences

University of Missouri
Columbia, MO
05-2026

Skills

  • Effective organizational skills
  • Strong communication skills
  • Team-oriented and self-sufficient
  • Delivers precise and thorough work
  • Clear product information delivery
  • Skilled in managing phone and email communications
  • Problem-solving
  • Friendly and outgoing

Timeline

Barista

Le Macaron French Pastries of St. Louis
01.2022 - Current

Hostess

Perennial on Lockwood
01.2019 - 01.2021

Babysitter

01.2016 - 01.2020

Bachelor's Degree - Health Sciences

University of Missouri

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Lillie Torbit