LILLIE VAUGHN
Edmond,OK
Summary
Highly motivated and customer-centric individual with a passion for delivering exceptional experiences, I am actively seeking multi-level opportunities to not only expand my skillset but also contribute to the growth and success of a forward-thinking company. With a proven track record of fostering strong relationships and exceeding customer expectations, I am driven to find innovative solutions that drive business objectives and enhance overall customer satisfaction.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Bluff Dispensary
04.2023 - Current
- Handled inventory stock by auditing inventory items, checking delivery quantities, reviewing expirations while maintaining metric compliance.
- Educated staff on product specs as well as keeping all up to date on new policies and procedures state wide.
- Answered questions about medicinal and recreational uses and effects and qualities of different product.
- Maintained professional, organized, and safe environment for employees and patrons.
ASSISTANT MANAGER \ ADVISOR
ACME MANAGEMENT
07.2022 - 04.2023
- Worked with HR department to devise and update policies as needed for company accountability and workplace health.
- Evaluated and enhanced workflow to implement best practices, reduce costs and increase staff motivation and satisfaction.
- Maintained compliance frameworks, policies and documentation to support audits.
- Reviewed employment applications, candidate backgrounds, skills, compensation needs and other qualifications.
Store Lead
Tradecraft Farms
10.2020 - 09.2022
- Supervised work of cashiers, training new team members and monitored performance
- Proposed internal, external ideas and initiatives to help promote sales while pushing general awareness of company brand.
- Assisted in developing and implementing different workflows and communication processes
- Determined consumer needs to provide products and services appealing to larger markets.
Assistant
Fastbreak Oklahoma
07.2018 - 11.2020
- Served as contact person and source of information to maintain good communication with clients
- Handled incoming calls and directed callers to clients or employees
- Submitted design ideas to plan projects with customers and managers
- Worked with chief consultant to organize and lead various projects.
- Organized resources, records and personnel to accomplish aggressive targets
Education
Redlands Community College
Herbal Academy
24 South Rd, Bedford, MA 01730Skills
- Exceptional customer service
- Consulting
- Staff Training
- Marketing and Advertising
Timeline
Assistant Manager
Bluff Dispensary
04.2023 - Current
ASSISTANT MANAGER \ ADVISOR
ACME MANAGEMENT
07.2022 - 04.2023
Store Lead
Tradecraft Farms
10.2020 - 09.2022
Assistant
Fastbreak Oklahoma
07.2018 - 11.2020
Redlands Community College
Herbal Academy