Lillien Gattrell
Altoona,PA
Overview
4
4
years of professional experience
1
1
Certification
Work History
Bartender
JJ Hadley's
04.2025 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Special Education Paraprofessional
The Learning Express Preschool
02.2025 - Current
- Developed strong rapport with students by demonstrating empathy, patience, and understanding during daily interactions both inside and outside the classroom setting.
- Managed challenging behaviors using de-escalation techniques to maintain a safe and productive learning environment for all students involved.
- Collaborated with teacher to create customized classroom environment integral to students' needs.
- Helped feeding and daily living skills to support physical and emotional well-being.
Server
Marzonis Brick Oven and Brewing
09.2024 - 04.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Front of House Trainer
Chick-fil-A
01.2022 - 09.2024
- Enhanced customer experience by providing exceptional service and maintaining a welcoming atmosphere.
- Resolved guests complaints while maintaining positive customer environment.
- Demonstrated leadership by keeping up with cleanliness and organization and delegating roles to employees.
Education
Altoona Area Highschool
Altoona, PA05-2024
Certificate of Completion/ Cosmetology License - Cosmetology
Greater Altoona Career And Technology Center
Altoona, PA03-2024
Skills
- Strong multitasking
- Customer service
- Team player attitude
- Patience and tolerance
Accomplishments
National Technical Honors Society
Advanced in NOCTI state testing
Certification
CPR Certified
Nonviolent Crisis Training
Seizure and First Aid ready certificate
Timeline
Bartender
JJ Hadley's
04.2025 - Current
Special Education Paraprofessional
The Learning Express Preschool
02.2025 - Current
Server
Marzonis Brick Oven and Brewing
09.2024 - 04.2025
Front of House Trainer
Chick-fil-A
01.2022 - 09.2024
Altoona Area Highschool
Certificate of Completion/ Cosmetology License - Cosmetology
Greater Altoona Career And Technology Center
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