Lilly Armold
Grafton,OH
Summary
Dynamic and detail-oriented professional with experience at Cracker Barrel, excelling in customer service and efficient order management. Strong multitasking abilities and a quick learning aptitude enhance guest satisfaction. Proven track record in maintaining cleanliness and organization, while effectively communicating with team members to ensure timely service delivery.
Overview
7
7
years of professional experience
Work History
To Go Server
Cracker Barrel
New Concord, OH
09.2024 - Current
- Learned menu offerings to provide accurate recommendations to customers.
- Assisted in maintaining cleanliness and organization of dining and preparation areas.
- Managed customer orders efficiently using point-of-sale systems.
- Communicated with kitchen staff to ensure timely order preparation and delivery.
Housekeeper
Clean Bees
Grafton, OH
06.2018 - Current
- Maintained cleanliness and organization in assigned areas to ensure guest satisfaction.
- Utilized cleaning equipment and supplies effectively to enhance efficiency.
- Followed safety protocols and guidelines for chemical usage and waste disposal.
- Assisted in inventory management by monitoring supply levels and reporting shortages.
Front of House Employee
Chick-fil-A
Strongsville, OH
12.2021 - 08.2023
- Greeted and welcomed guests, ensuring a positive first impression.
- Managed reservations and seating arrangements to optimize guest flow.
- Provided menu guidance and answered inquiries to enhance customer experience.
- Coordinated with kitchen staff to ensure timely food delivery and quality standards.
Education
High School Diploma -
Muskingum University
New Concord, OH05-2027
Skills
- Strong multitasking
- Quick learner
- Sense of urgency
- Adaptable mindset
- Phone etiquette
- Memory retention
- Personal hygiene
- Goal oriented
- Flexibility
- Detail-oriented
Timeline
To Go Server
Cracker Barrel
09.2024 - Current
Front of House Employee
Chick-fil-A
12.2021 - 08.2023
Housekeeper
Clean Bees
06.2018 - Current
High School Diploma -
Muskingum University
National Honor society
I was inducted into national honor society my junior year of highschool, based on my grades and leadership skills.