Summary
Overview
Work History
Skills
Languages
Timeline
Generic
Lilly Claudio Katz

Lilly Claudio Katz

Medical Accounts Receivable Specialist
Cherry Valley,IL

Summary

Accounts Receivable and Collections Specialist with 15+ years of experience optimizing patient billing, insurance verification, claims management, and collections. Applies strong attention to detail, problem-solving, and effective communication to reduce aging receivables, file appeals with comprehensive documentation, and improve revenue recovery.

Overview

15
15
years of professional experience

Work History

Accounts Receivable and Collections Specialist

Rockford Urological Associates
Rockford, Illinois
04.2019 - Current
  • Ensured timely payments by managing aging accounts receivable effectively.
  • Filed appeals for incorrect payments, including comprehensive supporting documentation.
  • Performed monthly follow-ups on insurance and patient aging reports to enhance revenue collection.
  • Verified eligibility and benefits for patients, ensuring accurate billing.

Patient Access Specialist

Northwestern Medical
Huntley, Illinois
09.2017 - 04.2019
  • Answered all incoming calls.
  • Scheduled appointments for 95 physicians.
  • Verified insurance eligibility and benefits.
  • Verified and updated patient demographics.

Front Office and Call Center Supervisor

Lurie Children Primary Care
Chicago, Illinois
01.2013 - 01.2017
  • Supervised 25 team members, implementing workflows that increased productivity and efficiency.
  • Implemented workflows that enhanced productivity and efficiency among all teams.
  • Trained team members, equipping them with essential tools and resources.
  • Conducted bi-annual performance evaluations to assess team effectiveness and identify improvement areas.

Skills

  • Insurance verification and eligibility determination
  • Claims management
  • Problem solving and critical thinking
  • Attention to detail
  • Effective communication
  • Multitasking skills
  • Remote office capability

Languages

English
Native language
Spanish
Proficient (C2)
C2

Timeline

Accounts Receivable and Collections Specialist

Rockford Urological Associates
04.2019 - Current

Patient Access Specialist

Northwestern Medical
09.2017 - 04.2019

Front Office and Call Center Supervisor

Lurie Children Primary Care
01.2013 - 01.2017
Lilly Claudio KatzMedical Accounts Receivable Specialist