Lilly D’Aniello
Pendleton,IN
Summary
Experienced professional knowledge about managing school schedules, extracurricular activities, and entertainment to achieve optimal playtime and schoolwork balance. Committed to maintaining parent objectives while being compassionate and caring with children.
Overview
7
7
years of professional experience
Work History
Private Nanny
Maria Pratt
Middletown, IN
11.2024 - Current
- Supervised daily activities and routines for children in a nurturing environment.
- Prepared nutritious meals and snacks according to dietary preferences and needs.
- Maintained a safe, healthy and nurturing environment for the children in their home.
- Provided supervision and guidance to ensure safety of children in all situations.
- Aided with bathing, dressing, teeth brushing, and diaper changing.
Daycare Teacher
Hazelwood Daycare
Muncie, Indiana
06.2023 - 10.2024
- Designed engaging lesson plans for infants based on developmental milestones.
- Implemented daily activities to enhance sensory and motor skills in infants.
- Assisted in training new staff on infant care best practices and classroom management.
- Followed safe feeding guidelines and parental requests for breastmilk, formula and solids.
- Established positive relationships with families by communicating regularly about their child's progress.
- Identified children in need of extra support for emotional, health-related or developmental concerns and conceived improvement strategies.
- Planned age-appropriate activities that encouraged physical, cognitive, social-emotional growth in infants.
Customer Service Representative and Receptionist
King Swings
Strasburg, Pennsylvania
11.2022 - 05.2023
- Resolved customer issues through effective communication and problem-solving skills.
- Managed returns and exchanges following company policies and procedures.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Managed front desk operations and greeted visitors warmly.
- Answered multi-line phone system and directed calls efficiently.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
Barista/General Manager
Fireside Cafe
East Earl, Pennsylvania
03.2020 - 08.2022
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Trained new baristas on company policies and procedures regarding food handling safety standards.
- Followed health, safety and sanitation guidelines to pass state inspections.
- Stocked shelves with ingredients needed to make coffee drinks.
Education
High School Diploma
Ephrata, PASkills
- Child supervision
- Early childhood development
- Child development
- Developmental assessment
- Activity planning
- Meal preparation
- Classroom management
- Problem solving
- Conflict resolution
- Customer relations
Timeline
Private Nanny
Maria Pratt
11.2024 - Current
Daycare Teacher
Hazelwood Daycare
06.2023 - 10.2024
Customer Service Representative and Receptionist
King Swings
11.2022 - 05.2023
Barista/General Manager
Fireside Cafe
03.2020 - 08.2022
High School Diploma