Lilly Hall
Plant City,FL
Summary
Goal-oriented Customer Service Professional with 6+ years of experience specializing in relationship building and active listening. Strives to deliver clear, effective communication and professional service that drives customer loyalty.
Overview
6
6
years of professional experience
Work History
Member Support Specialist
Sam's Club
Lakeland, FL
01.2026 - Current
- Assists members with inquiries, ensuring professional and timely responses to enhance customer satisfaction.
- Processes membership accounts, facilitating smooth onboarding for new members.
- Generates a lot of sales through credits and upgrades.
- Maintains knowledge of promotions, informing members to maximize their benefits and savings.
- Nurtures a positive work environment that supports collaboration among co-workers.
Daycare Teacher
Shiloh Baptist Church Childcare Center
Plant City, FL
05.2024 - 12.2025
- Created a safe and nurturing environment for children, ensuring their physical, emotional, and social well-being.
- Monitored classroom behavior, addressing conflicts and ensuring a positive learning environment.
- Led daily activities such as circle time, arts and crafts, storytime, outdoor play, and sensory exploration to promote learning and development.
- Developed and implemented age-appropriate curriculum for children in accordance with state guidelines.
- Ensured a clean and organized classroom environment by regularly sanitizing toys, surfaces, etc.
Cashier
Pelicans SnoBalls
Plant City, FL
04.2022 - 05.2024
- Assisted customers in product selection, enhancing overall shopping experience.
- Maintained a clean and organized workspace, while preparing orders.
- Handled cash management tasks, including counting and closing cash drawer at shift end.
- Greeted customers entering store and responded promptly to customer needs.
- Kept track of inventory of supplies to inform managers for restock purposes.
Restaurant Team Member
Chick-fil-A
Plant City, FL
03.2021 - 04.2022
- Worked the dining area, delivering exceptional customer service, ensuring positive dining experiences, and maintaining a clean establishment.
- Prepared food and drinks and directly serving to the customers.
- Worked at a register, handling money and inputting customers' orders efficiently.
Busser
Carrabba's Restaurant
Plant City, FL
03.2020 - 02.2021
- Maintained cleanliness and organization of dining areas to enhance guest experience.
- Assisted servers by promptly clearing tables and resetting for new guests.
- Collaborated with servers to ensure timely delivery of food and beverages.
- Sat tables as a hostess.
Education
High School Diploma -
Plant City High School
Plant City, FL05-2023
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Flexible and adaptable
- Attention to detail
- CPR State Certified
Timeline
Member Support Specialist
Sam's Club
01.2026 - Current
Daycare Teacher
Shiloh Baptist Church Childcare Center
05.2024 - 12.2025
Cashier
Pelicans SnoBalls
04.2022 - 05.2024
Restaurant Team Member
Chick-fil-A
03.2021 - 04.2022
Busser
Carrabba's Restaurant
03.2020 - 02.2021
High School Diploma -
Plant City High School