Jasmine Rideout
Las Vegas,NV
Summary
Enthusiastic and customer-focused professional with a strong background in client service, communication, and problem-solving. Passionate about health and fitness, with a proven ability to create a welcoming environment for members and guests. Adept at handling front desk operations, account management, and resolving inquiries efficiently.
Overview
5
5
years of professional experience
Work History
Member Support Specialist
Sunbit
01.2024 - 02.2025
- Assisted customers with account management and payment inquiries.
- Delivered exceptional service by addressing customer concerns and providing solutions.
- Worked in a team-oriented environment, ensuring smooth daily operations.
Customer Service Representative
Genpact
06.2020 - 08.2021
- Provided high-quality customer support, assisting clients with inquiries and concerns.
- Maintained a positive and welcoming environment while handling various administrative tasks.
- Resolved customer issues efficiently, ensuring satisfaction and loyalty.
- Developed strong communication and problem-solving skills in a fast-paced setting.
Customer Solutions Representative
Prudential Financial
09.2019 - 01.2020
- Handled customer inquiries with professionalism and efficiency.
- Provided support in resolving account-related concerns while maintaining a high level of customer satisfaction.
- Demonstrated strong attention to detail and problem-solving skills.
Education
Associate of Science - Health Education
College of Southern Nevada
Las Vegas, NV06-2026
Skills
- Excellent customer service and interpersonal skills
- Strong problem-solving and active listening abilities
- Ability to multitask in a fast-paced environment
- Proficient in handling front desk operations and member accounts
- Upbeat, positive attitude with a passion for health and fitness
- Reliable, punctual, and professional demeanor
Timeline
Member Support Specialist
Sunbit
01.2024 - 02.2025
Customer Service Representative
Genpact
06.2020 - 08.2021
Customer Solutions Representative
Prudential Financial
09.2019 - 01.2020
Associate of Science - Health Education
College of Southern Nevada
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