Lilly Letts
Summary
Friendly and organized with excellent interpersonal skills and positive, upbeat approach. Familiar with office software and administrative tasks, including scheduling and communication. Committed to providing welcoming environment and ensuring smooth daily operations. Developed exceptional animal handling and management skills in demanding outdoor environment. Effective at ensuring animal safety and well-being, while managing logistics and daily tasks. Seeking to leverage these transferable skills to provide value in different professional setting.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Head Wrangler
Elkheart Outfitters
05.2021 - 10.2024
- Supervised safety procedures during horse rides and interactions to provide safe and enjoyable ranch stays for guests.
- Maintained inventories and supplies for 20 animals' care plans and habitats.
- Increased trail ride bookings through effective marketing initiatives and positive word-of-mouth referrals.
- Developed relationships with local businesses to promote cross-marketing opportunities and increase visibility in the community.
- Enhanced guest satisfaction by providing personalized horseback riding experiences and addressing individual needs.
- Led trail rides through various terrains while maintaining an engaging atmosphere educating riders about the surrounding ecosystem.
- Observed animals and notified supervisor of signs of illness.
Receptionist
San Juan Salt Cave
10.2023 - 05.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Managed multiple tasks and met time-sensitive deadlines.
Ranch Hand
East Fork Ranch
08.2024 - 11.2024
- Mended fences in disrepair to prevent livestock from wandering off and to keep predators out.
- Maintained equipment and ranch structures.
- Cleared brush and maintained trails to keep ranch safe and accessible for animals and people.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
Education
Associate of Arts - Business
Pueblo Community College
Pueblo, CO05.2026
High School Diploma -
GOAL High School
Pagosa Springs, CO05.2024
Skills
- Physical strength
- Equipment Repair
- Feeding animals
- Horseback riding
- Organization skills
- Time management
- Telephone skills
- Verbal and written communication
- Appointment scheduling
Certification
Basic First-Aid
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Ranch Hand
East Fork Ranch
08.2024 - 11.2024
Receptionist
San Juan Salt Cave
10.2023 - 05.2024
Head Wrangler
Elkheart Outfitters
05.2021 - 10.2024
Associate of Arts - Business
Pueblo Community College
High School Diploma -
GOAL High School
Basic First-Aid
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