Shannon McLaughlin

• Supervised safety procedures during horse rides and interactions to provide safe and enjoyable lessons for both staff and campers
• Conducted regular equipment inspections to maintain safe working conditions for both staff members and animals.
• Implemented safety protocols for all trail rides and arena lessons, minimizing incidents and ensuring camper and staff wellbeing.
• Trained wranglers on best practices for horsemanship techniques, animal care, and camper/staff engagement strategies.
• Kept animal pens, stalls, and farm equipment clean to ensure animal welfare.
• Examined horses for injuries, sickness, and overall wellbeing.
• Maintained inventories and supplies for 45 horses, 4 pigs, 2 sheep, and 2 goats.
• Established strong communication channels between wranglers, counselors, and leadership in order to establish strong relationships between employees.

(Employed the summers of 2021-2023)

• Improved and taught horsemanship by leading ground and arena lessons with campers daily, implementing safe and effective techniques for horse care and riding.
• Provided essential first aid treatment for injured horses.
• Instructed and supervised arena lessons and trail rides daily.
• Collaborated with team members to create enjoyable and memorable experiences for all campers.
• Successfully maintained high retention rates among campers by fostering a sense of community and belonging among campers.
• Assisting in properly fitting tack and equipment to horses of all sizes, as well as address or fix issues with equipment or tack to ensure safety or horses and campers.
• Maintained cleanliness and safety of stalls and horse facilities.
• Observed animals and notified supervisor of signs of illness or injury.
• Collaborated with fellow wranglers on projects, such as improvements, barn projects, or trail maintenance for enhance camper experiences.
• Managed daily operations of the barn, including feeding, cleaning stalls, and maintaining equipment in good condition.

• Expedited project completion by managing multiple tasks simultaneously in a fast-paced environment.
• Collaborated effectively with team members to ensure seamless coordination on complex projects requiring multiple steps or inputs from various sources.
• Delivered exceptional customer service by understanding client needs, addressing concerns promptly, and providing solutions that exceeded expectations.