Summary
Overview
Work History
Education
Skills
Languages
Affiliations
References
Timeline
Generic

Lilly Linan

San Antonio,TX

Summary

Strategic services specialist with a history of achievement in playing key roles in building profitable, highly satisfied member groups. Dedicated services representative with a versatile background across diverse businesses. Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean, organized workspace. Safety-conscious, with a strong work ethic, and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.

Overview

5
5
years of professional experience

Work History

Member Service Specialist

Sams Club Distribution
San Antonio, TX
09.2021 - 02.2024
  • Processed cash withdrawals and deposits including checks for accuracy before posting them into the system.
  • Conferred with customers by telephone or in person to provide information about products or services and take orders.
  • Assisted customers with price checks, lifting heavy items and addressing other inquiries.
  • Excelled in exceeding daily credit card application goals.
  • Collaborated with sales team members to stay current on inventory levels and resolve item issues.
  • Promoted available products and services to customers during service, account management and order calls.
  • Recommended improvements in products, service and billing methods to management to prevent future problems.

Restaurant Supervisor

Jaliscomexicanrestaurants
San Antonio, Texas
01.2019 - 07.2021
  • Observed food safety and sanitation protocols to reduce germ spread.
  • Monitored food supplies, ordered necessary items to maintain adequate stock levels.
  • Assigned duties and shifts to restaurant staff according to workload requirements.
  • Trained workers in food preparation, money handling, and cleaning roles to facilitate restaurant operations.
  • Maximized team performance by training new employees on proper food handling and restaurant protocols.
  • Provided fast, friendly and knowledgeable service to guests, proactively promoting specials and enhancing sales of key menu items.
  • Helped management stay on top of supply needs by sharing information about low or spoiled inventory.

Education

Bachelor of Science - Child Development Minor in Education

Texas A&M University
San Antonio, TX
05-2026

Associate of Arts -

Palto Alto College
San Antonio, TX
05-2024

Associate of Arts in Teaching -

Palo Alto College
San Antonio, TX
05-2024

Skills

  • Team collaboration
  • Relationship building
  • Classroom management
  • Communication skills
  • Conflict resolution
  • Instructional support
  • Behavior modeling
  • Student safety

Languages

Spanish
Native/ Bilingual

Affiliations

Classroom Volunteer - Assisted the lead teacher in daily classroom activities, including preparing learning materials, supporting students with assignments, and managing classroom behavior. Gained hands-on experience in classroom management, lesson delivery, and fostering a positive, inclusive learning environment for students.

Tutoring - Provided one-on-one tutoring sessions to students in math, helping to improve academic performance, reinforce key concepts, and build confidence in learning. Demonstrated strong communication skills and the ability to adapt teaching methods to meet individual student needs.

Education Workshops - Participated in or led educational workshops focused on [topic, e.g., classroom management, teaching strategies, or technology integration]. Gained hands-on experience in facilitating group discussions, presenting educational content, and applying effective teaching methods.

Community Outreach - Volunteered in local community education programs, such as [program name or activity], to support students in underserved areas. Organized events, promoted literacy, and helped implement educational initiatives to foster a positive learning environment in the community.

Peer Leadership Roles - Served as a peer leader in educational workshops, mentoring and guiding fellow students through academic challenges. Developed leadership, communication, and problem-solving skills by assisting peers with coursework, organizing study groups, and providing emotional support.

References

References available upon request.

Timeline

Member Service Specialist

Sams Club Distribution
09.2021 - 02.2024

Restaurant Supervisor

Jaliscomexicanrestaurants
01.2019 - 07.2021

Bachelor of Science - Child Development Minor in Education

Texas A&M University

Associate of Arts -

Palto Alto College

Associate of Arts in Teaching -

Palo Alto College
Lilly Linan