Lilly MacKenzie
Greenville,NC
Summary
Driven professional with a proven track record in customer service and staff training, notably at The Collegiate Lineup. Excelled in customer relationship building and product merchandising, enhancing shopping experiences and team efficiency.
Overview
4
4
years of professional experience
Work History
Sales Representative
The Collegiate Lineup
03.2023 - Current
- Create proofs and designs for customers around the country
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Used in-store system to locate inventory and place special orders for customers.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Babysitter
Numerous Employers
01.2021 - Current
- Communicated positively with children and guardians.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
Sub Maker
Subtropics
05.2024 - 08.2024
- Greeted guests, promoted specials, and took orders.
- Operated manual and electric appliances to peel, slice, and trim food.
- Shared information with customers about menu items, preparation methods, and ingredients.
- Trained team members to prepare sandwiches and other items according to instructions.
Sub Maker
Subtropics
05.2023 - 08.2023
- Greeted guests, promoted specials, and took orders.
- Operated manual and electric appliances to peel, slice, and trim food.
- Shared information with customers about menu items, preparation methods, and ingredients.
- Trained team members to prepare sandwiches and other items according to instructions.
Golf Cart Attendant
Prestonwood Country Club
06.2021 - 09.2021
- Assisted golf club members by carrying clubs from range to cart and setting stations with required balls.
- Prepared golf carts daily by stocking pencils, tees, scorecards, and towels.
- Shut down facility daily by turning off lights, storing equipment and locking doors.
Education
Bachelor of Science - Communications/Human Development & Family Sciences
East Carolina University
Greenville, NC05.2026
Skills
- Customer Service
- Product Merchandising
- Customer Relationship Building
- Staff Training
Member of Alpha Delta Pi Sorority
Volunteer for RMH and work as Recruitment Director Assistant as well as Music Chair.
Timeline
Sub Maker
Subtropics
05.2024 - 08.2024
Sub Maker
Subtropics
05.2023 - 08.2023
Sales Representative
The Collegiate Lineup
03.2023 - Current
Golf Cart Attendant
Prestonwood Country Club
06.2021 - 09.2021
Babysitter
Numerous Employers
01.2021 - Current
Bachelor of Science - Communications/Human Development & Family Sciences
East Carolina University
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